Public Tickets
Megabiters
Mobile menu not workingClosed
TheGem (WPBakery)
Updated November 29, 2017 at 7:12am
5
Most recent comment from Oliver:Hi!pls. wait a bit, we'll fix it in the next theme update.
Camille Damer
Text display on mobileClosed
TheGem (WPBakery)
Updated November 28, 2017 at 1:09pm
4
Most recent comment from Oliver:Feel free to contact us if you need help.
Abra V
Account iconClosed
TheGem (WPBakery)
Updated November 28, 2017 at 11:39am
4
Most recent comment from Oliver:You need to set another name:
function thegem_cart_menu_new($items, $args) {
if(thegem_is_plugin_active('woocommerce/woocommerce.php') && $args->theme_location == 'primary' && thegem_get_option( ...
Şevki Akbulut
portfolio-item nameClosed
TheGem (WPBakery)
Updated November 28, 2017 at 8:06am
6
Most recent comment from Oliver:Welcome!
Dan Moody
Demo contentClosed
TheGem (WPBakery)
Updated November 28, 2017 at 6:55am
7
Most recent comment from Oliver:Yes, sure, seems there were connection problems during the import.
reynolderwandi
TheGem Product Grid brokenClosed
TheGem (WPBakery)
Updated November 27, 2017 at 1:50pm
3
Most recent comment from reynolderwandi:solved by updating thegem themes elements plugins
Chris
Visual ComposerClosed
Codeus
Updated November 27, 2017 at 9:36am
6
Most recent comment from [deleted]:Sorry. Wrong information in article.To udpate required plugins you need:1. Deactivate Codeus theme (activate another)
2. Deactivate and remove plugins which you want to update.
3. Activate Codeus an ...
VANYMarketing
Icons & Purple BarClosed
TheGem (WPBakery)
Updated November 27, 2017 at 8:16am
2
Most recent comment from Sergio:Hi,Can you pls provide more details (screenshots) for each issue?
Don
problem with setting links manuallyClosed
TheGem (WPBakery)
Updated November 27, 2017 at 8:14am
3
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
EVA SANCHEZ DE LA MORENA
HOw many installations?Closed
TheGem (WPBakery)
Updated November 27, 2017 at 6:55am
2
Most recent comment from Oliver:Hi!We are constantly monitoring how many live sites are on your license, you can set your site for development or testing on local host or any domain and then activate with this license your l ...
Arjun Devang
Regarding Slider revolution Add-on ParticleClosed
TheGem (WPBakery)
Updated November 27, 2017 at 6:55am
4
Most recent comment from Oliver:Welcome!
zappapa
increase font sizes for mobileClosed
TheGem (WPBakery)
Updated November 25, 2017 at 5:46pm
2
Most recent comment from zappapa:Solved... I realized just now that I can view public tickets and I saw that this question was asked - and answered - before. So, I added custom css via Appearance -> Theme options -> General -> Advanc ...
andreanovelli
responsiveClosed
TheGem (WPBakery)
Updated November 24, 2017 at 1:51pm
8
Most recent comment from Oliver:Thank you so much!
andreanovelli
migrationClosed
TheGem (WPBakery)
Updated November 24, 2017 at 9:41am
4
Most recent comment from Oliver:Welcome!
Pedro Escobar
customer grayscale error and suspend clinkClosed
TheGem (WPBakery)
Updated November 24, 2017 at 9:14am
8
Most recent comment from Oliver:Welcome!