Public Tickets
andreanovelli
about colorsClosed
TheGem (WPBakery)
Updated November 17, 2017 at 2:10pm
7
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
almendraymiel
Portfolio Link to Modal Revolution SliderClosed
TheGem (WPBakery)
Updated November 17, 2017 at 7:50am
2
Most recent comment from Michael:HI! Unfortunately, at the moment in our theme this is impossible.
earlysalary
Licence Key use for Localhost & Production SiteClosed
TheGem (WPBakery)
Updated November 17, 2017 at 7:24am
4
Most recent comment from Oliver:HI!Yes, it's ok, you can use same code.
sallamand
Download new updatesClosed
TheGem (WPBakery)
Updated November 17, 2017 at 7:15am
4
Most recent comment from Oliver:HI!
You can import new pages in the gem import plugin (we realized the new version of the plugin with the possibility of import separate pages.)
Sean Sangster
Query about customising sample contentClosed
TheGem (WPBakery)
Updated November 17, 2017 at 7:12am
6
Most recent comment from Oliver:Thank you, In any case feel free to contact us if you need help.
nikola
Blog helpClosed
TheGem (WPBakery)
Updated November 17, 2017 at 6:17am
2
Most recent comment from Oliver:HI!Sorry?
djlucasmaia
Icons on hover PortfolioClosed
TheGem (WPBakery)
Updated November 16, 2017 at 1:37pm
12
Most recent comment from Oliver:HI!
Sorry, can you add some screenshots to describe this issues in detail? Thank you.
Luisdeoficina
Filter portfolioClosed
TheGem (WPBakery)
Updated November 16, 2017 at 1:07pm
6
Most recent comment from Sergio:Him sorry, but problem still exists (screen 1688, 1689)
harrybrowndesign
Accordion fontsClosed
TheGem (WPBakery)
Updated November 16, 2017 at 12:58pm
4
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
rizrits
HeaderClosed
Scalia
Updated November 15, 2017 at 3:44pm
3
Most recent comment from rizrits:Thanks , Please close the ticket
rizrits
Layer Slider Gone One The Home Page And Shows Error MessageClosed
Scalia
Updated November 15, 2017 at 1:31pm
10
Most recent comment from rizrits:Please close the ticket. Its working fine now
bankoledada
Installed logo not showingClosed
TheGem (WPBakery)
Updated November 15, 2017 at 1:17pm
6
Most recent comment from Oliver:HI!pls. check now, I set https connection in the general options.
rizrits
Woocommerce Checkout PageClosed
Scalia
Updated November 15, 2017 at 11:02am
6
Most recent comment from Oliver:Thank you!
srkmath
Demo Import is not working wellClosed
TheGem (WPBakery)
Updated November 14, 2017 at 7:33am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin access and Pls. check your php setting:Recommended PHP Settingsmust be:define('WP_MEMORY_LIMIT', '256M');
rupes2015
theme demo looks incomplete on wordpressClosed
TheGem (WPBakery)
Updated November 13, 2017 at 8:43pm
1
Most recent comment from rupes2015:Hi guys,
I've installed your theme and imported the demo files but all the pages look incomplete and unlike the DEMOs I saw showcased on Theme Forest.
Maybe it's something I'm doing wrong but could ...