Public Tickets
eprintlab
thegem product grid problemClosed
TheGem (WPBakery)
Updated November 24, 2017 at 9:08am
3
Most recent comment from Oliver:HI!Pls. update gem elements plugin, fixed.
Arquingroup
Remove bottom gapClosed
TheGem (WPBakery)
Updated November 21, 2017 at 8:53am
6
Most recent comment from Sergio:HI,
pls. remove gaps from the row and column
kylewirick
Portfolio Display IssuesClosed
TheGem (WPBakery)
Updated November 21, 2017 at 8:46am
14
Most recent comment from Sergio:Hi,your need:1) use the following portfolio settings (screen 1724)2) use pictures of large size (min width 1200px)3) use pictures of the same size
Julie Picq
Import of single page not workingClosed
TheGem (WPBakery)
Updated November 20, 2017 at 2:21pm
4
Most recent comment from Oliver:Thank you for the info, Welcome!
KeLoX
Change "Scroll Down"Closed
TheGem (WPBakery)
Updated November 20, 2017 at 12:46pm
6
Most recent comment from Oliver:Welcome!
danilovbranko
Page loaderClosed
TheGem (WPBakery)
Updated November 20, 2017 at 12:30pm
2
Most recent comment from Oliver:HI!
Our preloader made via CSS, You need to edit: wp-content/themes/thegem/css/thegem-preloader.css
peifkes
Styled Tables on mobile screenClosed
TheGem (WPBakery)
Updated November 20, 2017 at 10:33am
2
Most recent comment from Oliver:Hi!pls. try this:https://wpbakery.atlassian.net/wiki/spaces/VC/pages/17236001/How+to+prevent+tabs+and+tours+becoming+an+accordion+on+mobile
Johnathan
Bakery is randomly adding in this row & Text block when I'm saving the home pageClosed
TheGem (WPBakery)
Updated November 20, 2017 at 10:33am
4
Most recent comment from Sergio:pls. share the wp-admin access, we'll check
Gordon
Contact & Socials blankClosed
TheGem (WPBakery)
Updated November 20, 2017 at 9:33am
4
Most recent comment from Sergio:HI, you are welcome!
Feel free to contact us if you need help.
Ruud van Reenen
Page title background color not correctClosed
TheGem (WPBakery)
Updated November 20, 2017 at 9:10am
3
Most recent comment from Oliver:Hi!OK, in any case feel free to contact us if you need help.
meir22001
menu errorClosed
TheGem (WPBakery)
Updated November 20, 2017 at 8:26am
4
Most recent comment from Oliver:HI!At first can you update the theme to the latest version? There was big RTL update. Updating a theme
mmazziotti
Change product category columnsClosed
TheGem (WPBakery)
Updated November 20, 2017 at 8:09am
2
Most recent comment from Oliver:Hi!pls. check:https://docs.woocommerce.com/document/change-number-of-products-per-row/
Pedro Escobar
load animationClosed
TheGem (WPBakery)
Updated November 20, 2017 at 6:49am
4
Most recent comment from Oliver:Welcome!
lucavecchia
Installing demoClosed
TheGem (WPBakery)
Updated November 19, 2017 at 9:49pm
2
Most recent comment from lucavecchia:Resolved
mmazziotti
Size Guide Image for WoocomerceClosed
TheGem (WPBakery)
Updated November 17, 2017 at 2:31pm
4
Most recent comment from Michael:After resizing, did you regenerate the content as written in the description?