Public Tickets
rupes2015
theme demo looks incomplete on wordpressClosed
TheGem (WPBakery)
Updated November 13, 2017 at 8:43pm
1
Most recent comment from rupes2015:Hi guys,
I've installed your theme and imported the demo files but all the pages look incomplete and unlike the DEMOs I saw showcased on Theme Forest.
Maybe it's something I'm doing wrong but could ...
rupes2015
theme demo looks incomplete on wordpressClosed
TheGem (WPBakery)
Updated November 13, 2017 at 8:42pm
1
Most recent comment from rupes2015:Hi guys,
I've installed your theme and imported the demo files but all the pages look incomplete and unlike the DEMOs I saw showcased on Theme Forest.
Maybe it's something I'm doing wrong but could ...
rizrits
Youtube Icon at the TopClosed
Scalia
Updated November 13, 2017 at 3:41pm
3
Most recent comment from rizrits:Worked! Please close the ticket.Thanks
Patrick
Client Carousel CountClosed
TheGem (WPBakery)
Updated November 13, 2017 at 2:27pm
6
Most recent comment from Sergio:Hi, Can you pls provide more details (screenshots)?
njtedeschi
Row CustomizationClosed
TheGem (WPBakery)
Updated November 13, 2017 at 1:23pm
6
Most recent comment from Sergio:Hi, general, update TheGem Theme. You can find update in Envato Market.
1) pls. check for example https://codepen.io/stanislas-prime/pen/xrEcj2) pls. check the theme options (screen 1652)
Jeffrey
How to create 2 separate menus - one on the top navbar and one on the toggle/hamburger side menuClosed
TheGem (WPBakery)
Updated November 13, 2017 at 1:23pm
6
Most recent comment from Oliver:Feel free to contact us if you need help.
DerSchmodel
Portfolio Element "Save Changes" Button not workingClosed
TheGem (WPBakery)
Updated November 13, 2017 at 9:29am
12
Most recent comment from Oliver:HI!Pls. provide the wp-admin access in the private new ticket.
Bayard75
No Revolution sliders foundClosed
TheGem (WPBakery)
Updated November 13, 2017 at 7:52am
4
Most recent comment from Sergio:HI, you are welcome!
Feel free to contact us if you need help.
Broketycoon
Installing themeClosed
TheGem (WPBakery)
Updated November 13, 2017 at 6:27am
2
Most recent comment from Oliver:HI!Pls. take a look at this article:https://help.market.envato.com/hc/en-us/articles/202821510?_ga=2.116301765.2134324258.1509950960-2073114505.1506946152&_gac=1.191678616.1506946360.CIagsfDz0dYCFQ8bG ...
Bitrixlviv
LicenseClosed
TheGem (WPBakery)
Updated November 12, 2017 at 11:09am
4
Most recent comment from Oliver:HI!Yes.
mcflait
Changing Colors Blog TimelineClosed
TheGem (WPBakery)
Updated November 10, 2017 at 3:04pm
4
Most recent comment from Sergio:HI!
pls. use following css:
.blog-style-timeline .post-meta-left a{
color:#fff !important;
}
.blog-style-timeline .post-meta-left a:hover{
color:#cc0000 !important;
}
.post-title .en ...
Bryon
Fancy BoxesClosed
TheGem (WPBakery)
Updated November 10, 2017 at 12:42pm
4
Most recent comment from Michael:Please contact us if you have any questions.
maxhamers
FAcebook pixel in head-tagClosed
TheGem (WPBakery)
Updated November 10, 2017 at 10:23am
4
Most recent comment from Oliver:Welcome!
bouncebbabe
Gem ToolbarClosed
TheGem (WPBakery)
Updated November 10, 2017 at 8:52am
2
Most recent comment from Oliver:HI!pls. add this code to the functions.php of the child theme:
add_action( 'init', 'admin_rights_action' );
function admin_rights_action(){
remove_action('admin_bar_menu', 'thegem_admin_bar_sit ...
Simeonsdream
Failed InstallClosed
TheGem (WPBakery)
Updated November 10, 2017 at 8:25am
3
Most recent comment from Oliver:HI!pls. check:https://help.market.envato.com/hc/en-us/articles/202821510?_ga=2.14056308.2134324258.1509950960-2073114505.1506946152&_gac=1.124947768.1506946360.CIagsfDz0dYCFQ8bGAodWxkF5w