Public Tickets
myhreco
General Issue with Child Theme
Activation Problems in TheGem Theme.
Updated May 2, 2025 at 6:18am
3
Most recent comment from Oliver:Hi, thank you for letting me know.
fanidhar
OG Image and Rich SnippetsClosed
TheGem(Elementor)
Updated April 30, 2025 at 6:41am
4
Most recent comment from Michael:You are using a third-party SEO plugin - Yoast SEO.
llukamatej2004
carousel links mixed upClosed
TheGem(Elementor)
Updated April 24, 2025 at 11:30am
2
Most recent comment from Michael:Hi,
I don't see any links on this carousel at the moment.
franc
photos in product archives
TheGem(Elementor)
Updated April 22, 2025 at 6:36am
2
Most recent comment from Oliver:Hi,
yes, sure. You can create a template for your your product archives and include any content you wish. Please check this documentation: https://docs.codex-themes.com/article/244-general
bryanmcclure12
Forms
TheGem(Elementor)
Updated April 21, 2025 at 6:35pm
2
Most recent comment from bryanmcclure12:This one resolved. Thanks.
amany
dark and light mode
TheGem(Elementor)
Updated April 21, 2025 at 7:38am
2
Most recent comment from Oliver:Duplicate of #3960299
Thomas Stäblein
Icons can't be selectedClosed
TheGem (WPBakery)
Updated April 16, 2025 at 1:57pm
10
Most recent comment from Michael:I saved the code without any problems.Clear your site and browser cache.
bryanmcclure12
Slider RevolutionClosed
TheGem(Elementor)
Updated April 16, 2025 at 6:51am
7
Most recent comment from Michael:You're welcome!
Have a nice day!
Tessa Spijker
Truncate Description (Lines)Closed
TheGem (WPBakery)
Updated April 15, 2025 at 11:20am
6
Most recent comment from Oliver:You are welcome!
Matthew Griffin
Menu colours etcClosed
TheGem (WPBakery)
Updated April 11, 2025 at 2:49pm
2
Most recent comment from Michael:Hi,
This issue is already discussed in this ticket:
https://codexthemes.ticksy.com/ticket/3945828
dheidt22
reactivate ElementorClosed
TheGem(Elementor)
Updated April 10, 2025 at 2:05pm
2
Most recent comment from Michael:Hi,
please check your site now.
Tessa Spijker
The digital onpagerClosed
TheGem (WPBakery)
Updated April 10, 2025 at 12:04pm
4
Most recent comment from Oliver:Hi Tessa,
You are welcome!
Matthew Griffin
image formating quClosed
TheGem (WPBakery)
Updated April 9, 2025 at 10:53am
2
Most recent comment from Michael:Hi,
Adjust the height of the title.
Irina
nimated heading disappears after saving the pageClosed
TheGem(Elementor)
Updated April 9, 2025 at 7:33am
2
Most recent comment from Oliver:Hi Irina,
replied in your other ticket.
ValiaSeme
Title Template does not work on CategoriesClosed
TheGem(Elementor)
Updated April 7, 2025 at 3:47pm
5
Most recent comment from Oliver:Hi,
please check this documentation article: https://docs.codex-themes.com/article/280-one-click-optimization