Public Tickets
Damian
change header colorsClosed
TheGem(Elementor)
Updated June 17, 2025 at 6:34am
2
Most recent comment from Michael:Hi, please provide a link to this page.
aledelpu
menu styling
TheGem(Elementor)
Updated June 16, 2025 at 3:39pm
4
Most recent comment from Oliver:You are welcome.
aledelpu
header spacingClosed
TheGem(Elementor)
Updated June 16, 2025 at 1:33pm
7
Most recent comment from Michael:You're welcome!
Damian
Changing the menu width
TheGem(Elementor)
Updated June 16, 2025 at 7:36am
2
Most recent comment from Oliver:Hi Damian,
You can edit your logo image and remove the top and bottom spacings, keeping it minimal
You can disable the top area in your header using Theme Options https://docs.codex-themes.com/artic ...
nigel
changing layout of a widget
TheGem(Elementor)
Updated June 15, 2025 at 4:01pm
2
Most recent comment from Oliver:Hi,
Thank you for your request. Your link is not loading, however I can recommend you to use the loop item builder feature with the posts extended grid element. In this way you can pixel-perfect con ...
Javier
user password
TheGem(Elementor)
Updated June 13, 2025 at 12:37pm
7
Most recent comment from Oliver:You are welcome!
helina
translate support
TheGem - Feature Request
Updated June 13, 2025 at 8:41am
2
Most recent comment from Oliver:Hi, thank you for your request.
For managing multilingual website I recommend to use WPML plugin as described in documentation: https://docs.codex-themes.com/category/576-wpml
Alternatively you ca ...
Sonal Theresa
Need Documentation or List of Default CSS/Animation Classes in TheGem Theme
TheGem(Elementor)
Updated June 12, 2025 at 2:48pm
2
Most recent comment from Oliver:Hi Theresa,
Thank you for your request. However I am not quite sure why would you need the class names? I suppose you can simply replace the existing images with another images keeping all the anima ...
sebilesaclioglu
Sosyal aglarda paylaşma
TheGem (WPBakery)
Updated June 12, 2025 at 2:40pm
2
Most recent comment from Oliver:Merhaba, sosyal paylaşım butonlarındaki bağlantıları değiştirmek mi istiyorsunuz? Evet ise, paylaşım bağlantısı değiştirilemez çünkü bu sosyal profile giden bir bağlantı değil, me ...
Harshitha
theme activation
Activation Problems in TheGem Theme.
Updated June 11, 2025 at 7:58am
3
Most recent comment from Oliver:Hi, kindly provide your purchase code and the URL of the website where you try to activate. Thanks.
babiarzkonrad
Can't install theme
TheGem(Elementor)
Updated June 10, 2025 at 11:22am
3
Most recent comment from Oliver:Hi, thank you for your request. It looks like you are installing the wrong ZIP file. You need to download installable WordPress file only and install this zip. Please refer to the documentation:
htt ...
rrss40
Reduce space
TheGem(Elementor)
Updated June 10, 2025 at 7:26am
2
Most recent comment from Oliver:Hi,
In case of using built-in settings for Title Area, please refer to the following documentation articles: https://docs.codex-themes.com/article/336-title-area (globally for the whole website)htt ...
dheidt22
header text "SEA | SEO not appearingClosed
TheGem(Elementor)
Updated June 9, 2025 at 2:11pm
4
Most recent comment from Michael:Sorry, I don't see a problem with either the Edge browser or the smartphone.Please specify the specific devices on which you see the problem, specify their OS and browser version.
dheidt22
how can I change the green colourClosed
TheGem(Elementor)
Updated June 9, 2025 at 8:32am
2
Most recent comment from Michael:Hi,
please edit this CSS:
dheidt22
how can I change the circles to orangeClosed
TheGem(Elementor)
Updated June 6, 2025 at 1:24pm
2
Most recent comment from Michael:Hi,
You can change the color of this image only in the svg file.