Public Tickets
Kirsten
Adding/removing rows and columns in the Styled Table blockClosed
TheGem (WPBakery)
Updated October 17, 2024 at 7:26am
4
Most recent comment from Michael:We will pass your wish to our developers.
Have a nice day!
CrisSF
Elementor pro no funciona
TheGem(Elementor)
Updated October 15, 2024 at 4:17pm
2
Most recent comment from Oliver:Hi,
kindly check your PHP memory limit setting, which you can see in TheGem Dashboard:
It should be set to 512MB as it is a minimum requirement by Elementor if you run Elementor, Elementor Pro an ...
franc
upsell productsClosed
TheGem(Elementor)
Updated October 15, 2024 at 2:32pm
4
Most recent comment from Michael:You have only one product entered for this product.
franc
upsell productsClosed
TheGem(Elementor)
Updated October 15, 2024 at 10:51am
4
Most recent comment from Michael:Where exactly can I see this problem?
javier
License code failure
TheGem(Elementor)
Updated October 14, 2024 at 12:19pm
2
Most recent comment from Oliver:Hi,
kindly check the following rules for naming the dev/staging instances: https://docs.codex-themes.com/article/295-license-terms - in this way your staging will be automatically recognized as "dev ...
tomaszstos
Header change does not work
TheGem(Elementor)
Updated October 13, 2024 at 6:44pm
4
Most recent comment from Oliver:You are most welcome!
mehmetnadir
Search Result Settings
TheGem(Elementor)
Updated October 10, 2024 at 1:03pm
2
Most recent comment from Oliver:Hi,
I have added the search form element to your sidebar:
https://web.ydspublishing.com/wp-admin/post.php?post=487&action=elementor
Please check now
dinahvanesa
Demos and Theme OptionsClosed
TheGem(Elementor)
Updated October 10, 2024 at 8:03am
2
Most recent comment from Michael: Hi,
If you are performing a full import, then yes, the Theme Options will be changed.If you perform a partial import, you can choose whether or not to import the Theme Options before performing the ...
KeLoX
Question about the new color selectorClosed
TheGem (WPBakery)
Updated October 10, 2024 at 7:55am
2
Most recent comment from Michael:Hi,
We are aware of this issue, but we didn't release this update, the WPBakery plugin released this update and we can only wait for the release of a new version of the plugin with a fix to this ...
egcreativos
modifications in the store
TheGem(Elementor)
Updated October 7, 2024 at 11:50am
7
Most recent comment from Oliver:You are most welcome!
jovicam
Elementor Editor Fails To Load AFter Update
TheGem(Elementor)
Updated October 7, 2024 at 10:46am
4
Most recent comment from Oliver:Hi Jovica,
you are most welcome!
steconte
Demo pagesClosed
TheGem (WPBakery)
Updated October 4, 2024 at 10:50am
6
Most recent comment from Michael:You're welcome!
Have a nice day!
Besir_S
Language Based FontClosed
TheGem (WPBakery)
Updated October 3, 2024 at 12:12pm
3
Most recent comment from Michael:Hi,
Unfortunately the theme doesn't have this functionality by default.
marcelle
Mobile Logo AlignmentClosed
TheGem (WPBakery)
Updated October 3, 2024 at 7:33am
2
Most recent comment from Michael:Hi,
Unfortunately, the default header doesn't have this feature. But you can use the Header Builder - https://docs.codex-themes.com/category/183-header-builder
cnythlvc
Import a manuel page sections
TheGem (WPBakery)
Updated October 3, 2024 at 6:52am
2
Most recent comment from Oliver:Hi,
the page sections you mean can be inserted via TheGem Blocks plugin, kindly check this documentation: https://docs.codex-themes.com/category/555-thegem-blocks