Public Tickets
chrismars_14
CART ICONClosed
TheGem (WPBakery)
Updated February 10, 2025 at 7:49am
2
Most recent comment from Michael:Hi,
Simply upload this image to your site's media database.
beboldstudios
PaddingClosed
TheGem (WPBakery)
Updated February 5, 2025 at 8:15am
2
Most recent comment from Michael:Hi,
To do this, you need to change the top and bottom paddings in the row or column of this block.
cykets
newsletter form not loading correctClosed
TheGem(Elementor)
Updated February 3, 2025 at 7:12am
2
Most recent comment from Michael:Hi,
This text is only displayed when you are logged in. Check your site in incognito mode, this text is not displayed there.
Stephen
Header
TheGem(Elementor)
Updated February 1, 2025 at 3:55pm
2
Most recent comment from Oliver:Hi Stephen,
We would recommend to build your header with TheGem Header Builder as described in documentation: https://docs.codex-themes.com/article/621-video-tutorial
Using the header builder you ...
beboldstudios
Gallery not loadingClosed
TheGem (WPBakery)
Updated January 31, 2025 at 8:26am
2
Most recent comment from Michael:Hi,
this element is part of the WPBakery plugin, the theme should not affect its operation.
You can check this by temporarily disabling TheGem theme and plugins.
maddie
Theme customization settings not working
TheGem(Elementor)
Updated January 31, 2025 at 5:56am
3
Most recent comment from Oliver:Hi,
Thank you for letting us know.
darja1972
deregistrationClosed
TheGem(Elementor)
Updated January 28, 2025 at 9:45am
2
Most recent comment from Michael:Hi,
please try now.
bryanmcclure12
Contact form 7Closed
TheGem(Elementor)
Updated January 25, 2025 at 9:04am
3
Most recent comment from District 25 Nambiar:Hi,
First, check if your email provider is blocking messages from the contact form. Also, ensure the "From" email in Contact Form 7 matches your domain to avoid delivery issues. Lastly, test with a di ...
franc
Redirection problemsClosed
TheGem(Elementor)
Updated January 25, 2025 at 7:56am
4
Most recent comment from District 25 Nambiar:Hi,
It seems like there’s a redirect loop happening. To fix it, check your website’s .htaccess file or redirection settings in your CMS to ensure there are no conflicting redirects. You can also u ...
Gerald Bertet-Pilon Nicolas
Best options for Press-ReleasesClosed
TheGem(Elementor)
Updated January 25, 2025 at 7:28am
7
Most recent comment from Soho of Silicon Valley:You can use a plugin like PDF Embedder to display PDFs directly on your page, or Download Monitor to create downloadable links with icons. Both are simple and flexible for managing press releases.
Alt ...
aledelpu
post carousel/sliderClosed
TheGem(Elementor)
Updated January 24, 2025 at 1:17pm
2
Most recent comment from Michael:Hi,
please read the documentation:
https://docs.codex-themes.com/article/117-featured-posts-slider
https://docs.codex-themes.com/article/114-blog-slider
https://docs.codex-themes.com/article/658-posts ...
wizardmedia1993
ReviewsClosed
TheGem(Elementor)
Updated January 22, 2025 at 2:45pm
2
Most recent comment from Michael:Hi,
please read this article:
https://docs.codex-themes.com/article/523-additional-tabs
Gerald Bertet-Pilon Nicolas
How to reduce this distance ?Closed
TheGem(Elementor)
Updated January 21, 2025 at 8:32am
2
Most recent comment from Michael:Hi,
I don't see this problem on your site right now.
franc
erreurs 404Closed
TheGem(Elementor)
Updated January 21, 2025 at 8:04am
2
Most recent comment from Michael:Hi,
To begin with, these pages just aren't on your site.
https://tailleurs-images.com/etiquette-produit/christ
https://tailleurs-images.com/produit/croix-maltaise-medievale-bijou-emaille-avec-cab ...
sotxpap
Test siteClosed
TheGem(Elementor)
Updated January 20, 2025 at 4:42pm
2
Most recent comment from Oliver:Hi, thank you for your purchase.
Kindly refer to the following naming rules for staging/dev installations: https://docs.codex-themes.com/article/295-license-terms - if named properly, the installati ...