Public Tickets
bryanmcclure12
Altering a plugin in a child themeClosed
TheGem(Elementor)
Updated March 31, 2025 at 8:25am
4
Most recent comment from Michael:Unfortunately this file can only be located in the plugin, every time you update it you will need to update it manually.
evrenc77
web site doest workClosed
TheGem (WPBakery)
Updated March 28, 2025 at 8:24am
4
Most recent comment from Michael:You're welcome!
Have a nice day!
wilsdesign
Frame Spacing FrustrationClosed
TheGem(Elementor)
Updated March 28, 2025 at 7:44am
8
Most recent comment from Michael:Please use this setting:
Gary Friend
BLOG ARTICLESClosed
TheGem (WPBakery)
Updated March 24, 2025 at 10:52am
4
Most recent comment from Michael:You're welcome!
Have a nice day!
write2aashish
sticky menuClosed
TheGem (WPBakery)
Updated March 21, 2025 at 8:54am
2
Most recent comment from Michael:Hi,
you need to disable this setting:
Nurney Richman
purchase thegem but no wpbakeryClosed
TheGem (WPBakery)
Updated March 20, 2025 at 7:50am
2
Most recent comment from Oliver:Hi,
Thank you for your request. TheGem comes in two theme versions: TheGem WPBakery and TheGem Elementor. To install TheGem WPBakery theme version, please follow these simple steps:
(in case you h ...
EURLJulienLayral
Portfolio gridClosed
TheGem(Elementor)
Updated March 18, 2025 at 6:43am
12
Most recent comment from Michael:You're welcome!
Please contact us if you have any questions!
Have a nice day!
romburak
Headings structureClosed
TheGem(Elementor)
Updated March 15, 2025 at 3:52pm
2
Most recent comment from Michael:Hi, I'm sorry, I'm not sure what do you mean. Could you please provide a bit more details?
Tessa Spijker
price bloksClosed
TheGem (WPBakery)
Updated March 13, 2025 at 6:38am
4
Most recent comment from Michael:You're welcome!
Have a nice day!
Rowan
About the occasional page being moved to the recycle binClosed
TheGem(Elementor)
Updated March 12, 2025 at 9:44am
6
Most recent comment from Michael:Please contact us if you have any questions.
Have a nice day!
Bastenhof
Elementor unabled on 1 pageClosed
TheGem(Elementor)
Updated March 10, 2025 at 7:23am
2
Most recent comment from Michael:Hi,
you need to disable this setting:
tzvetinkmetski
Percentage badgeClosed
TheGem(Elementor)
Updated March 5, 2025 at 2:07pm
2
Most recent comment from Michael:Hi,
Unfortunately no way, this functionality, as far as I know, is part of Woocommerce plugin.
Corina de Castro
Maintenance ModeClosed
TheGem (WPBakery)
Updated March 4, 2025 at 2:45pm
2
Most recent comment from Michael:Hi,
Simply set this page as the homepage of your site.
https://wordpress.com/support/pages/front-page/
jonesy2367
broken siteClosed
TheGem(Elementor)
Updated March 3, 2025 at 7:35am
5
Most recent comment from Michael:I have turned this setting off in the Theme Options.
LaSalleMarketing
Broken UX when savingClosed
TheGem(Elementor)
Updated February 28, 2025 at 6:18am
4
Most recent comment from Michael:Please disable all optimization plugins on your site.