Public Tickets
Zenma
Multilingual site
TheGem - Feature Request
Updated December 15, 2025 at 9:43am
2
Most recent comment from Oliver:Hi, thank you for your request.
TheGem is fully compatible with WPML, Polylang, Loco translate plugins, you can check the documentation here https://docs.codex-themes.com/category/576-wpml , https://d ...
cchavardes1012
Security
TheGem (WPBakery)
Updated December 3, 2025 at 2:19pm
2
Most recent comment from Oliver:Hi, thank you for your purchase. This has been already fixed in the previous versions, may I ask you how did you get the older version of TheGem? If you download TheGem from your download section, you ...
mr-website
search imagesClosed
TheGem(Elementor)
Updated December 2, 2025 at 5:22am
2
Most recent comment from Oliver:Hi, thank you for your request.
You can manage the search results appearance via Theme Options - Archive Pages - Search Results as described in documentation https://docs.codex-themes.com/article/34 ...
krymka
stylingClosed
TheGem(Elementor)
Updated November 30, 2025 at 10:53am
4
Most recent comment from Oliver:You are welcome!
judithbeentjes
custom fontClosed
TheGem(Elementor)
Updated November 28, 2025 at 5:57am
3
Most recent comment from Oliver:Hi Judith,
Thank you for letting me know!
Tessa Spijker
text isn't showingClosed
TheGem (WPBakery)
Updated November 26, 2025 at 5:34pm
4
Most recent comment from Oliver:Hi Tessa,
"Where can I find the page options for that" - do you mean to disable the footer? If yes, please refer to the following documentation article https://docs.codex-themes.com/article/441-foot ...
mr-website
reorder of portfolioClosed
TheGem(Elementor)
Updated November 25, 2025 at 10:22am
4
Most recent comment from Oliver:Hi,
you can search for the plugins like post order or post types order on the wordpress.org directory and give them a try.
hossamhany474
I need to do login with Phone Number Can i do with TheGem ?Closed
TheGem(Elementor)
Updated November 24, 2025 at 7:05am
2
Most recent comment from Oliver:Hi, thank you for your request. You can check the following article, maybe it could be helpful: https://www.wpbeginner.com/plugins/how-to-add-login-with-phone-number-via-otp-in-wordpress/
szklo
Font Configuration and other thingsClosed
TheGem(Elementor)
Updated November 24, 2025 at 5:53am
2
Most recent comment from Oliver:Hi, thank you for your request.
You simply need to adjust the body font. Go to Theme Options - Typography - Headings & Body, scroll down to the "Body Font" section and here you can adjust the settin ...
adwebpt
Editing low footer areaClosed
TheGem(Elementor)
Updated November 22, 2025 at 5:54am
2
Most recent comment from Oliver:Hi, thank you for your request. I didn't find any attached image, however I suppose you mean the bottom area of the website. Please refer to the following documentation: https://docs.codex-themes ...
valetauris
Add a external fontClosed
TheGem(Elementor)
Updated November 20, 2025 at 7:11am
6
Most recent comment from Oliver:Hi Valeria,
You are welcome!
mr-website
single project breadcrumbClosed
TheGem(Elementor)
Updated November 10, 2025 at 8:23am
2
Most recent comment from Michael:Hi,
You can select a page in the Theme Options.
Cristian
Blank SpaceClosed
TheGem(Elementor)
Updated November 3, 2025 at 5:58am
4
Most recent comment from Oliver:Hi Cristian,
your ticket has been replied to, kindly check. There is some strange server-side 400 bad request error, please contact your hosting company / server administrator and ask them to provid ...
chaturapatx
Question with licence if changing the website's domain name.Closed
Activation Problems in TheGem Theme.
Updated October 16, 2025 at 8:01pm
4
Most recent comment from Oliver:You are most welcome!
nfleming
Portfolio Metro Gallery - click on gallery iconClosed
TheGem (WPBakery)
Updated October 10, 2025 at 5:45am
2
Most recent comment from Oliver:Hi Nicola,
Thank you for your request. If you wish to show the gallery of images belonging to one specific portfolio item, you need to use the "Gallery" appearance format in Page Options of this por ...