Public Tickets
vyseroy
LayerSlider Plugin Out Of Date
TheGem(Elementor)
Updated 3 weeks ago
4
Most recent comment from Oliver:You are welcome!
bryanmcclure12
Altering a plugin in a child theme
TheGem(Elementor)
Updated 3 weeks ago
4
Most recent comment from Michael:Unfortunately this file can only be located in the plugin, every time you update it you will need to update it manually.
evrenc77
web site doest workClosed
TheGem (WPBakery)
Updated 3 weeks ago
4
Most recent comment from Michael:You're welcome!
Have a nice day!
wilsdesign
Frame Spacing FrustrationClosed
TheGem(Elementor)
Updated 3 weeks ago
8
Most recent comment from Michael:Please use this setting:
Gary Friend
BLOG ARTICLESClosed
TheGem (WPBakery)
Updated March 24, 2025 at 10:52am
4
Most recent comment from Michael:You're welcome!
Have a nice day!
write2aashish
sticky menuClosed
TheGem (WPBakery)
Updated March 21, 2025 at 8:54am
2
Most recent comment from Michael:Hi,
you need to disable this setting:
Nurney Richman
purchase thegem but no wpbakery
TheGem (WPBakery)
Updated March 20, 2025 at 7:50am
2
Most recent comment from Oliver:Hi,
Thank you for your request. TheGem comes in two theme versions: TheGem WPBakery and TheGem Elementor. To install TheGem WPBakery theme version, please follow these simple steps:
(in case you h ...
EURLJulienLayral
Portfolio gridClosed
TheGem(Elementor)
Updated March 18, 2025 at 6:43am
12
Most recent comment from Michael:You're welcome!
Please contact us if you have any questions!
Have a nice day!
romburak
Headings structureClosed
TheGem(Elementor)
Updated March 15, 2025 at 3:52pm
2
Most recent comment from Michael:Hi, I'm sorry, I'm not sure what do you mean. Could you please provide a bit more details?
Tessa Spijker
price bloksClosed
TheGem (WPBakery)
Updated March 13, 2025 at 6:38am
4
Most recent comment from Michael:You're welcome!
Have a nice day!
Rowan
About the occasional page being moved to the recycle binClosed
TheGem(Elementor)
Updated March 12, 2025 at 9:44am
6
Most recent comment from Michael:Please contact us if you have any questions.
Have a nice day!
Bastenhof
Elementor unabled on 1 pageClosed
TheGem(Elementor)
Updated March 10, 2025 at 7:23am
2
Most recent comment from Michael:Hi,
you need to disable this setting:
tzvetinkmetski
Percentage badgeClosed
TheGem(Elementor)
Updated March 5, 2025 at 2:07pm
2
Most recent comment from Michael:Hi,
Unfortunately no way, this functionality, as far as I know, is part of Woocommerce plugin.
Corina de Castro
Maintenance ModeClosed
TheGem (WPBakery)
Updated March 4, 2025 at 2:45pm
2
Most recent comment from Michael:Hi,
Simply set this page as the homepage of your site.
https://wordpress.com/support/pages/front-page/
jonesy2367
broken siteClosed
TheGem(Elementor)
Updated March 3, 2025 at 7:35am
5
Most recent comment from Michael:I have turned this setting off in the Theme Options.