Public Tickets
buzzlabcomunication
Support Request – Different Home Pages per Device with The Gem + Elementor PRO
TheGem(Elementor)
Updated August 18, 2025 at 5:04pm
6
Most recent comment from Oliver:You are welcome!
Harshitha
Pop Up display
TheGem(Elementor)
Updated August 12, 2025 at 11:53am
4
Most recent comment from Oliver:Hi, if you wish to enable popups only for specific pages or posts, you need to do it in Page Options of the respective page or post. While editing a page in your WordPress backend, scroll down and you ...
Stefano Becheroni
Account and Favorites Icon in Built-in header menuClosed
TheGem(Elementor)
Updated August 11, 2025 at 7:53am
10
Most recent comment from Michael:You're welcome!
Have a nice day!
brandchemist
Weird bar across Hompage footerClosed
TheGem (WPBakery)
Updated August 7, 2025 at 6:24am
2
Most recent comment from Michael:Hi,
just remove this section:
https://j7l.cfc.myftpupload.com/wp-admin/post.php?post=614&action=elementor
wilsdesign
GEM + ACF Plugin >>> EVENTS Propagation IssuesClosed
TheGem(Elementor)
Updated August 5, 2025 at 2:49pm
2
Most recent comment from Michael:Hi,
please try to use the Grid Filter element:
https://docs.codex-themes.com/article/654-grid-filter
noriko komatsu
Elementor editor error after updating TheGem BlocksClosed
TheGem(Elementor)
Updated August 3, 2025 at 1:24pm
4
Most recent comment from Oliver:Hi, thank you very much for letting me know.
Sevena
Infinite ScrollClosed
TheGem(Elementor)
Updated August 1, 2025 at 8:38am
9
Most recent comment from Michael:You're welcome!
Have a nice day!
liliaf
Multiple Pop-ups per pageClosed
TheGem (WPBakery)
Updated July 30, 2025 at 7:36am
4
Most recent comment from Michael:You haven't added this class to the element where you want to call the popup.
aledelpu
quickfinder bubblesClosed
TheGem(Elementor)
Updated July 29, 2025 at 8:33am
6
Most recent comment from Michael:You're welcome!
Have a nice day!
aledelpu
contact form colorsClosed
TheGem(Elementor)
Updated July 29, 2025 at 6:44am
4
Most recent comment from Michael:You're welcome!
aledelpu
footer templateClosed
TheGem(Elementor)
Updated July 28, 2025 at 2:49pm
3
Most recent comment from Michael:HI,
please contact us if you have any questions.
andrafan66
How to import Google Font (Marck Script) to appear in Revolution Slider font options?Closed
TheGem(Elementor)
Updated July 28, 2025 at 7:14am
2
Most recent comment from Michael:Hi,
please read this article:
https://www.sliderrevolution.com/faq/customize-your-sliders-with-custom-fonts/
HekateMoonsprite
PluginsClosed
TheGem - Feature Request
Updated July 24, 2025 at 7:41am
2
Most recent comment from Oliver:Hi, the Revolution Slider and LayerSlider plugins come as bundled plugins and do not require any separate license as the plugins functionality is already active and can be used (except the access to t ...
Armendo
Menu HeaderClosed
TheGem(Elementor)
Updated July 23, 2025 at 12:57pm
4
Most recent comment from Michael:Yes, you need to create a header template so you have the ability to control this customization.
llukamatej2004
Floating sidebarClosed
TheGem(Elementor)
Updated July 23, 2025 at 11:59am
2
Most recent comment from Oliver:Hi, yes, sure, you can use TheGem's popup builder feature for this: https://docs.codex-themes.com/article/229-general , https://docs.codex-themes.com/article/235-on-click-popup
Alternatively, i ...