Public Tickets
franc
wishlist icon
TheGem(Elementor)
Updated November 2, 2024 at 7:03am
2
Most recent comment from Oliver:Hi,
please remove your current installed version of YITH Wishlist plugin and reinstall it via TheGem Dashboard - Plugins, after that please clean up your browser cache and try again.
Mario
Elementor Not Working
TheGem(Elementor)
Updated November 1, 2024 at 1:52pm
2
Most recent comment from Oliver:Hi Mario,
just released the new update (5.9.9.1), please make a backup and update TheGem and TheGem Elements plugin. After that clean up your browser cache.
Gerald Bertet-Pilon Nicolas
FONT-ISSUE IN REVOLUTION SLIDERClosed
TheGem(Elementor)
Updated October 31, 2024 at 7:38am
4
Most recent comment from Michael:Yes, of course, all fonts are compatible.
Have a nice day!
franc
url simplification
TheGem(Elementor)
Updated October 29, 2024 at 6:39pm
4
Most recent comment from Oliver:You are welcome!
kkpoker global
How to apply different font type for different langaugesClosed
TheGem(Elementor)
Updated October 29, 2024 at 6:14am
2
Most recent comment from Michael:Hi,
Unfortunately, the theme doesn't provide support for different fonts for different languages of your site from the Theme Options.
TheGoose
Remove breadcrumb and post info
TheGem(Elementor)
Updated October 27, 2024 at 3:44pm
4
Most recent comment from Oliver:Hi,
Thank you for letting me know.
CrisSF
No encuentro elementosClosed
TheGem(Elementor)
Updated October 25, 2024 at 12:59pm
6
Most recent comment from Michael:Please contact us if you have any questions.
Have a nice day!
Bastenhof
Multiple images
TheGem(Elementor)
Updated October 25, 2024 at 6:25am
2
Most recent comment from Oliver:Hi,
Thank you for your request. Can you please make a screenshot draft of how the final result should look like for better understanding what exactly you are trying to achieve?
urbanetstudio
Elementor not loading on certain pagesClosed
TheGem(Elementor)
Updated October 24, 2024 at 8:45am
2
Most recent comment from Michael:Hi,
You can set the slider using these settings.
switchtree
ACF vs. SCF
TheGem(Elementor)
Updated October 23, 2024 at 11:37am
4
Most recent comment from Oliver:You are most welcome!
akashbhullar1122
Demo content importClosed
TheGem (WPBakery)
Updated October 22, 2024 at 11:35am
6
Most recent comment from Oliver:Did you clean up your browser cache?
Here is what I see by visiting your website:
https://dual-tech.co.nz/
Please empty your browser cache or try with another browser / desktop
Dario
SLIDER NO UPDATEClosed
TheGem (WPBakery)
Updated October 21, 2024 at 1:08pm
4
Most recent comment from Oliver:These premium template don't belong to TheGem, they are exclusive premium templates of Revolution Slider and are not included. Bundled plugin means that you get the fully functional premium plugi ...
Antonija Kajic
slow siteClosed
TheGem(Elementor)
Updated October 18, 2024 at 6:19am
6
Most recent comment from Oliver:Duplicate of https://codexthemes.ticksy.com/ticket/3745684/
Kirsten
Adding/removing rows and columns in the Styled Table blockClosed
TheGem (WPBakery)
Updated October 17, 2024 at 7:26am
4
Most recent comment from Michael:We will pass your wish to our developers.
Have a nice day!
CrisSF
Elementor pro no funcionaClosed
TheGem(Elementor)
Updated October 15, 2024 at 4:17pm
2
Most recent comment from Oliver:Hi,
kindly check your PHP memory limit setting, which you can see in TheGem Dashboard:
It should be set to 512MB as it is a minimum requirement by Elementor if you run Elementor, Elementor Pro an ...