Public Tickets
Gary Friend
Enhacing individual product pagesClosed
TheGem (WPBakery)
Updated July 3, 2025 at 11:06am
4
Most recent comment from Oliver:You are welcome!
rrss40
Logos adjustmentClosed
TheGem(Elementor)
Updated June 28, 2025 at 8:57am
2
Most recent comment from Oliver:Hi,
you can control this via the following setting in Elementor: https://prnt.sc/VPC3XaHc8R-N
rrss40
Remove about_trashed from permalinkClosed
TheGem(Elementor)
Updated June 28, 2025 at 8:47am
2
Most recent comment from Oliver:Hi, thank you for your request.
I am not quite sure what exactly do you mean by "How can I remove about_trash", can you please provide a screenshot with more explanations? Thanks.
aledelpu
link in text moduleClosed
TheGem(Elementor)
Updated June 26, 2025 at 10:27am
6
Most recent comment from Michael:You're welcome!
Corina de Castro
Background VideoClosed
TheGem (WPBakery)
Updated June 25, 2025 at 6:39am
5
Most recent comment from Michael:Scroll this popup to the very bottom.
demitra
Booking pluginClosed
TheGem(Elementor)
Updated June 24, 2025 at 7:28am
2
Most recent comment from Oliver:Hi,
Thank you for your purchase. You can check the following booking plugin: https://wordpress.org/plugins/wp-booking-system/
weng20119
Does TheGem have child themes?Closed
TheGem(Elementor)
Updated June 21, 2025 at 9:05am
3
Most recent comment from Oliver:Hi, thank you for letting me know.
jonesy2367
Site broke after MigrationClosed
TheGem(Elementor)
Updated June 20, 2025 at 6:39am
13
Most recent comment from Michael:Please contact us if you have any questions!
Have a nice day!
mr-website
license transferClosed
TheGem(Elementor)
Updated June 19, 2025 at 10:14am
2
Most recent comment from Oliver:Hi, thank you for your request.
You can use TheGem license manager https://codex-themes.com/thegem/license_manager to manage your activations as described in documentation: https://docs.codex-themes ...
thriveology
checkout not workingClosed
TheGem (WPBakery)
Updated June 18, 2025 at 10:42am
2
Most recent comment from Oliver:Hi,
Thank you for your request. As I can see you are using a child theme with many customizations. This customized child theme (the code inside it) is causing the problem. Kindly recheck your custom ...
Damian
change header colorsClosed
TheGem(Elementor)
Updated June 17, 2025 at 6:34am
2
Most recent comment from Michael:Hi, please provide a link to this page.
aledelpu
menu stylingClosed
TheGem(Elementor)
Updated June 16, 2025 at 3:39pm
4
Most recent comment from Oliver:You are welcome.
aledelpu
header spacingClosed
TheGem(Elementor)
Updated June 16, 2025 at 1:33pm
7
Most recent comment from Michael:You're welcome!
Damian
Changing the menu widthClosed
TheGem(Elementor)
Updated June 16, 2025 at 7:36am
2
Most recent comment from Oliver:Hi Damian,
You can edit your logo image and remove the top and bottom spacings, keeping it minimal
You can disable the top area in your header using Theme Options https://docs.codex-themes.com/artic ...
nigel
changing layout of a widgetClosed
TheGem(Elementor)
Updated June 15, 2025 at 4:01pm
2
Most recent comment from Oliver:Hi,
Thank you for your request. Your link is not loading, however I can recommend you to use the loop item builder feature with the posts extended grid element. In this way you can pixel-perfect con ...