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Public Tickets

franc upsell productsClosed   TheGem(Elementor)   Updated October 15, 2024 at 2:32pm   4 Most recent comment from Michael:You have only one product entered for this product. franc upsell productsClosed   TheGem(Elementor)   Updated October 15, 2024 at 10:51am   4 Most recent comment from Michael:Where exactly can I see this problem? javier License code failureClosed   TheGem(Elementor)   Updated October 14, 2024 at 12:19pm   2 Most recent comment from Oliver:Hi,  kindly check the following rules for naming the dev/staging instances: https://docs.codex-themes.com/article/295-license-terms - in this way your staging will be automatically recognized as "dev ... tomaszstos Header change does not workClosed   TheGem(Elementor)   Updated October 13, 2024 at 6:44pm   4 Most recent comment from Oliver:You are most welcome! mehmetnadir Search Result SettingsClosed   TheGem(Elementor)   Updated October 10, 2024 at 1:03pm   2 Most recent comment from Oliver:Hi,  I have added the search form element to your sidebar:  https://web.ydspublishing.com/wp-admin/post.php?post=487&action=elementor Please check now dinahvanesa Demos and Theme OptionsClosed   TheGem(Elementor)   Updated October 10, 2024 at 8:03am   2 Most recent comment from Michael: Hi, If you are performing a full import, then yes, the Theme Options will be changed.If you perform a partial import, you can choose whether or not to import the Theme Options before performing the ... KeLoX Question about the new color selectorClosed   TheGem (WPBakery)   Updated October 10, 2024 at 7:55am   2 Most recent comment from Michael:Hi, We are aware of this issue, but we didn't release this update, the WPBakery plugin released this update and we can only wait for the release of a new version of the plugin with a fix to this ... egcreativos modifications in the storeClosed   TheGem(Elementor)   Updated October 7, 2024 at 11:50am   7 Most recent comment from Oliver:You are most welcome! jovicam Elementor Editor Fails To Load AFter UpdateClosed   TheGem(Elementor)   Updated October 7, 2024 at 10:46am   4 Most recent comment from Oliver:Hi Jovica,  you are most welcome! steconte Demo pagesClosed   TheGem (WPBakery)   Updated October 4, 2024 at 10:50am   6 Most recent comment from Michael:You're welcome! Have a nice day! Besir_S Language Based FontClosed   TheGem (WPBakery)   Updated October 3, 2024 at 12:12pm   3 Most recent comment from Michael:Hi, Unfortunately the theme doesn't have this functionality by default. marcelle Mobile Logo AlignmentClosed   TheGem (WPBakery)   Updated October 3, 2024 at 7:33am   2 Most recent comment from Michael:Hi, Unfortunately, the default header doesn't have this feature. But you can use the Header Builder - https://docs.codex-themes.com/category/183-header-builder   cnythlvc Import a manuel page sectionsClosed   TheGem (WPBakery)   Updated October 3, 2024 at 6:52am   2 Most recent comment from Oliver:Hi,  the page sections you mean can be inserted via TheGem Blocks plugin, kindly check this documentation: https://docs.codex-themes.com/category/555-thegem-blocks  franc mega menuClosed   TheGem(Elementor)   Updated October 1, 2024 at 3:02pm   6 Most recent comment from Michael:Have a nice day! Gergő Győri Reviews does not appearClosed   TheGem(Elementor)   Updated September 30, 2024 at 3:02pm   8 Most recent comment from Michael:You're welcome!