Public Tickets
demitra
Booking pluginClosed
TheGem(Elementor)
Updated June 24, 2025 at 7:28am
2
Most recent comment from Oliver:Hi,
Thank you for your purchase. You can check the following booking plugin: https://wordpress.org/plugins/wp-booking-system/
weng20119
Does TheGem have child themes?Closed
TheGem(Elementor)
Updated June 21, 2025 at 9:05am
3
Most recent comment from Oliver:Hi, thank you for letting me know.
jonesy2367
Site broke after MigrationClosed
TheGem(Elementor)
Updated June 20, 2025 at 6:39am
13
Most recent comment from Michael:Please contact us if you have any questions!
Have a nice day!
mr-website
license transferClosed
TheGem(Elementor)
Updated June 19, 2025 at 10:14am
2
Most recent comment from Oliver:Hi, thank you for your request.
You can use TheGem license manager https://codex-themes.com/thegem/license_manager to manage your activations as described in documentation: https://docs.codex-themes ...
thriveology
checkout not workingClosed
TheGem (WPBakery)
Updated June 18, 2025 at 10:42am
2
Most recent comment from Oliver:Hi,
Thank you for your request. As I can see you are using a child theme with many customizations. This customized child theme (the code inside it) is causing the problem. Kindly recheck your custom ...
Damian
change header colorsClosed
TheGem(Elementor)
Updated June 17, 2025 at 6:34am
2
Most recent comment from Michael:Hi, please provide a link to this page.
aledelpu
menu stylingClosed
TheGem(Elementor)
Updated June 16, 2025 at 3:39pm
4
Most recent comment from Oliver:You are welcome.
aledelpu
header spacingClosed
TheGem(Elementor)
Updated June 16, 2025 at 1:33pm
7
Most recent comment from Michael:You're welcome!
Damian
Changing the menu widthClosed
TheGem(Elementor)
Updated June 16, 2025 at 7:36am
2
Most recent comment from Oliver:Hi Damian,
You can edit your logo image and remove the top and bottom spacings, keeping it minimal
You can disable the top area in your header using Theme Options https://docs.codex-themes.com/artic ...
nigel
changing layout of a widgetClosed
TheGem(Elementor)
Updated June 15, 2025 at 4:01pm
2
Most recent comment from Oliver:Hi,
Thank you for your request. Your link is not loading, however I can recommend you to use the loop item builder feature with the posts extended grid element. In this way you can pixel-perfect con ...
Javier
user passwordClosed
TheGem(Elementor)
Updated June 13, 2025 at 12:37pm
7
Most recent comment from Oliver:You are welcome!
helina
translate supportClosed
TheGem - Feature Request
Updated June 13, 2025 at 8:41am
2
Most recent comment from Oliver:Hi, thank you for your request.
For managing multilingual website I recommend to use WPML plugin as described in documentation: https://docs.codex-themes.com/category/576-wpml
Alternatively you ca ...
Sonal Theresa
Need Documentation or List of Default CSS/Animation Classes in TheGem ThemeClosed
TheGem(Elementor)
Updated June 12, 2025 at 2:48pm
2
Most recent comment from Oliver:Hi Theresa,
Thank you for your request. However I am not quite sure why would you need the class names? I suppose you can simply replace the existing images with another images keeping all the anima ...
sebilesaclioglu
Sosyal aglarda paylaşmaClosed
TheGem (WPBakery)
Updated June 12, 2025 at 2:40pm
2
Most recent comment from Oliver:Merhaba, sosyal paylaşım butonlarındaki bağlantıları değiştirmek mi istiyorsunuz? Evet ise, paylaşım bağlantısı değiştirilemez çünkü bu sosyal profile giden bir bağlantı değil, me ...
Harshitha
theme activationClosed
Activation Problems in TheGem Theme.
Updated June 11, 2025 at 7:58am
3
Most recent comment from Oliver:Hi, kindly provide your purchase code and the URL of the website where you try to activate. Thanks.