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Public Tickets

Steen Handberg changing th the heading textClosed   TheGem (WPBakery)   Updated January 25, 2024 at 9:32am   2 Most recent comment from Michael:Hi,I'm sorry, I'm not sure what do you mean. Could you please provide a bit more details with screenshots?   giles ElementorClosed   TheGem(Elementor)   Updated January 24, 2024 at 2:31pm   2 Most recent comment from Oliver:Hi, looks like you have installed the wrong theme version. TheGem comes in two versions: for Elementor and for WPBakery. You need to install TheGem_Elementor.zip file as a theme - this file can be fou ... Steen Handberg the listingClosed   TheGem (WPBakery)   Updated January 23, 2024 at 2:03pm   2 Most recent comment from Oliver:Hi, kindly use TheGem license manager at https://codex-themes.com/thegem/license_manager as described in our documentation https://docs.codex-themes.com/article/295-license-terms to manage your lic ... Jogge mapClosed   TheGem - Feature Request   Updated January 23, 2024 at 9:56am   11 Most recent comment from Oliver:Hi, you are welcome! songsmash Equal height containerClosed   TheGem(Elementor)   Updated January 23, 2024 at 8:05am   2 Most recent comment from Michael:Hi,What specific block are we talking about?Please provide a link to this page. seocommerce WPMLClosed   TheGem(Elementor)   Updated January 22, 2024 at 6:43am   2 Most recent comment from Oliver:Hi, WPML cannot be included as bundled plugin as their license terms don't allow this. WPML should be purchased separately. seocommerce Package files for demoClosed   TheGem(Elementor)   Updated January 20, 2024 at 10:48am   2 Most recent comment from Oliver:Hi, may I ask you what exactly do you mean by "package files"? You can import this demo via TheGem demo import here  Aca Activation CodeClosed   TheGem(Elementor)   Updated January 17, 2024 at 6:03pm   2 Most recent comment from Oliver:Hi, kindly use TheGem license manager as described here https://docs.codex-themes.com/article/295-license-terms  Mark Micheli How to add a line of text below a video project in portfolio grid.Closed   TheGem(Elementor)   Updated January 17, 2024 at 5:30am   6 Most recent comment from Oliver:Hi Mark,you are welcome! I am very pleased to know you are satisfied with TheGem and its support. It would be much appreciated if you could leave a positive rating on themeforest.net - this is ver ... Sulivan My Account Page and New User FormClosed   TheGem(Elementor)   Updated January 16, 2024 at 2:17pm   6 Most recent comment from Michael:Please activate the default theme and check this page yourself. sahiljain2 Theme layout gets updated after making any changeClosed   TheGem(Elementor)   Updated January 15, 2024 at 11:32am   6 Most recent comment from Oliver:You are welcome! Andrea intallationClosed   TheGem (WPBakery)   Updated January 12, 2024 at 1:48pm   4 Most recent comment from Michael:I'm sorry, I'm not sure what do you mean. Could you please provide a bit more details?   umar Perspective HeaderClosed   TheGem(Elementor)   Updated January 9, 2024 at 2:02pm   8 Most recent comment from Michael:I've already told you that you can't use theme templates and Elementor Pro at the same time. The header on this page is displayed correctly if you disable the Elementor Pro plugin. frg004 SliderClosed   TheGem (WPBakery)   Updated January 9, 2024 at 7:51am   2 Most recent comment from Michael:Hi,Please use these setting: Mark Micheli Social Media Icons in FooterClosed   TheGem(Elementor)   Updated January 8, 2024 at 7:34am   4 Most recent comment from Michael:You're welcome!Have a nice day!