Public Tickets
switchtree
ACF vs. SCFClosed
TheGem(Elementor)
Updated October 23, 2024 at 11:37am
4
Most recent comment from Oliver:You are most welcome!
akashbhullar1122
Demo content importClosed
TheGem (WPBakery)
Updated October 22, 2024 at 11:35am
6
Most recent comment from Oliver:Did you clean up your browser cache?
Here is what I see by visiting your website:
https://dual-tech.co.nz/
Please empty your browser cache or try with another browser / desktop
Dario
SLIDER NO UPDATEClosed
TheGem (WPBakery)
Updated October 21, 2024 at 1:08pm
4
Most recent comment from Oliver:These premium template don't belong to TheGem, they are exclusive premium templates of Revolution Slider and are not included. Bundled plugin means that you get the fully functional premium plugi ...
Antonija Kajic
slow siteClosed
TheGem(Elementor)
Updated October 18, 2024 at 6:19am
6
Most recent comment from Oliver:Duplicate of https://codexthemes.ticksy.com/ticket/3745684/
Kirsten
Adding/removing rows and columns in the Styled Table blockClosed
TheGem (WPBakery)
Updated October 17, 2024 at 7:26am
4
Most recent comment from Michael:We will pass your wish to our developers.
Have a nice day!
CrisSF
Elementor pro no funcionaClosed
TheGem(Elementor)
Updated October 15, 2024 at 4:17pm
2
Most recent comment from Oliver:Hi,
kindly check your PHP memory limit setting, which you can see in TheGem Dashboard:
It should be set to 512MB as it is a minimum requirement by Elementor if you run Elementor, Elementor Pro an ...
franc
upsell productsClosed
TheGem(Elementor)
Updated October 15, 2024 at 2:32pm
4
Most recent comment from Michael:You have only one product entered for this product.
franc
upsell productsClosed
TheGem(Elementor)
Updated October 15, 2024 at 10:51am
4
Most recent comment from Michael:Where exactly can I see this problem?
javier
License code failureClosed
TheGem(Elementor)
Updated October 14, 2024 at 12:19pm
2
Most recent comment from Oliver:Hi,
kindly check the following rules for naming the dev/staging instances: https://docs.codex-themes.com/article/295-license-terms - in this way your staging will be automatically recognized as "dev ...
tomaszstos
Header change does not workClosed
TheGem(Elementor)
Updated October 13, 2024 at 6:44pm
4
Most recent comment from Oliver:You are most welcome!
mehmetnadir
Search Result SettingsClosed
TheGem(Elementor)
Updated October 10, 2024 at 1:03pm
2
Most recent comment from Oliver:Hi,
I have added the search form element to your sidebar:
https://web.ydspublishing.com/wp-admin/post.php?post=487&action=elementor
Please check now
dinahvanesa
Demos and Theme OptionsClosed
TheGem(Elementor)
Updated October 10, 2024 at 8:03am
2
Most recent comment from Michael: Hi,
If you are performing a full import, then yes, the Theme Options will be changed.If you perform a partial import, you can choose whether or not to import the Theme Options before performing the ...
KeLoX
Question about the new color selectorClosed
TheGem (WPBakery)
Updated October 10, 2024 at 7:55am
2
Most recent comment from Michael:Hi,
We are aware of this issue, but we didn't release this update, the WPBakery plugin released this update and we can only wait for the release of a new version of the plugin with a fix to this ...
egcreativos
modifications in the storeClosed
TheGem(Elementor)
Updated October 7, 2024 at 11:50am
7
Most recent comment from Oliver:You are most welcome!
jovicam
Elementor Editor Fails To Load AFter UpdateClosed
TheGem(Elementor)
Updated October 7, 2024 at 10:46am
4
Most recent comment from Oliver:Hi Jovica,
you are most welcome!