Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.

Okay

Public Tickets

tannguyenaninmator import Wordpress siteClosed   TheGem(Elementor)   Updated September 17, 2024 at 5:52am   8 Most recent comment from Oliver:Hi, this is a wrong location to install the theme. You are trying to use content import tool of WordPress, but you need to go to "Appearance - Themes - Add New Theme": As said, please check our video ... xplorew4 Elementor stop working with The gem theme elementsClosed   TheGem(Elementor)   Updated September 16, 2024 at 11:11am   4 Most recent comment from Oliver:You are welcome! dk add count down to footerClosed   TheGem(Elementor)   Updated September 16, 2024 at 10:48am   3 Most recent comment from Oliver:Hi, as I can see everything looks good on your end now:  dk outlineClosed   TheGem(Elementor)   Updated September 6, 2024 at 7:44am   5 Most recent comment from Michael:Please use these settings: Gerald Bertet-Pilon Nicolas Specifications for site’s LogoClosed   TheGem(Elementor)   Updated September 5, 2024 at 2:31pm   6 Most recent comment from Michael:Our designers don't use any special customizations, just save the image in SVG format. Dirk Panier socials on portfolioClosed   TheGem (WPBakery)   Updated September 4, 2024 at 9:54am   4 Most recent comment from Michael:You're welcome! dk wrap text, change colorClosed   TheGem(Elementor)   Updated September 4, 2024 at 7:50am   2 Most recent comment from Michael:Hi,please use these settings: Dirk Panier refresh or going back to accordion pageClosed   TheGem (WPBakery)   Updated September 2, 2024 at 9:52am   4 Most recent comment from Oliver:Hi Dirk, you are most welcome.  Jagdee A issue about FAQ sectionClosed   TheGem(Elementor)   Updated September 2, 2024 at 7:27am   2 Most recent comment from Michael:Hi,Have you updated the theme and plugins to the latest version? dk slider headerClosed   TheGem(Elementor)   Updated August 30, 2024 at 1:59pm   5 Most recent comment from Michael:You need to disable this setting: Gerald Bertet-Pilon Nicolas Is LAYER SLIDER still mandatory when running SLIDER REVOLUTION Pro ?Closed   TheGem(Elementor)   Updated August 29, 2024 at 1:32pm   4 Most recent comment from Oliver:Hi, yes, you can simply ignore this message liliaf Images not showing on mobileClosed   TheGem (WPBakery)   Updated August 29, 2024 at 7:22am   4 Most recent comment from Michael:Please contact us if you have any questions.Have a nice day! Corina de Castro Producto H1 and H2Closed   TheGem (WPBakery)   Updated August 29, 2024 at 6:40am   3 Most recent comment from Oliver:Hi Corina, Kindly provide the URL of your website, link to your product page and your wp-admin access details in the private message, we will check your configuration.  Ali Farhan about scroll up header display issueClosed   TheGem(Elementor)   Updated August 28, 2024 at 7:02am   2 Most recent comment from Oliver:Hi, https://demo.wp.mhenterprises.ca/wp-admin/admin.php?page=thegem-theme-options#/menu-and-header/layoutAs I can see in your theme options you have activated the sticky menu option: If you don' ... dk sliderClosed   TheGem(Elementor)   Updated August 28, 2024 at 6:59am   5 Most recent comment from Oliver:Ok, thank you for letting us know.