Public Tickets All Categories TheGem (WPBakery) (63) TheGem(Elementor) (201) TheGem - Feature Request (14) Activation Problems in TheGem Theme. (10) Cryption (1) AVXBuilder (0) Magna (0) Scalia (0) Codeus (0) tannguyenaninmator import Wordpress siteClosed TheGem(Elementor) Updated September 17, 2024 at 5:52am 8 Most recent comment from Oliver:Hi, this is a wrong location to install the theme. You are trying to use content import tool of WordPress, but you need to go to "Appearance - Themes - Add New Theme": As said, please check our video ... xplorew4 Elementor stop working with The gem theme elementsClosed TheGem(Elementor) Updated September 16, 2024 at 11:11am 4 Most recent comment from Oliver:You are welcome! dk add count down to footerClosed TheGem(Elementor) Updated September 16, 2024 at 10:48am 3 Most recent comment from Oliver:Hi, as I can see everything looks good on your end now: dk outlineClosed TheGem(Elementor) Updated September 6, 2024 at 7:44am 5 Most recent comment from Michael:Please use these settings: Gerald Bertet-Pilon Nicolas Specifications for site’s LogoClosed TheGem(Elementor) Updated September 5, 2024 at 2:31pm 6 Most recent comment from Michael:Our designers don't use any special customizations, just save the image in SVG format. Dirk Panier socials on portfolioClosed TheGem (WPBakery) Updated September 4, 2024 at 9:54am 4 Most recent comment from Michael:You're welcome! dk wrap text, change colorClosed TheGem(Elementor) Updated September 4, 2024 at 7:50am 2 Most recent comment from Michael:Hi,please use these settings: Dirk Panier refresh or going back to accordion pageClosed TheGem (WPBakery) Updated September 2, 2024 at 9:52am 4 Most recent comment from Oliver:Hi Dirk, you are most welcome. Jagdee A issue about FAQ sectionClosed TheGem(Elementor) Updated September 2, 2024 at 7:27am 2 Most recent comment from Michael:Hi,Have you updated the theme and plugins to the latest version? dk slider headerClosed TheGem(Elementor) Updated August 30, 2024 at 1:59pm 5 Most recent comment from Michael:You need to disable this setting: Gerald Bertet-Pilon Nicolas Is LAYER SLIDER still mandatory when running SLIDER REVOLUTION Pro ?Closed TheGem(Elementor) Updated August 29, 2024 at 1:32pm 4 Most recent comment from Oliver:Hi, yes, you can simply ignore this message liliaf Images not showing on mobileClosed TheGem (WPBakery) Updated August 29, 2024 at 7:22am 4 Most recent comment from Michael:Please contact us if you have any questions.Have a nice day! Corina de Castro Producto H1 and H2Closed TheGem (WPBakery) Updated August 29, 2024 at 6:40am 3 Most recent comment from Oliver:Hi Corina, Kindly provide the URL of your website, link to your product page and your wp-admin access details in the private message, we will check your configuration. Ali Farhan about scroll up header display issueClosed TheGem(Elementor) Updated August 28, 2024 at 7:02am 2 Most recent comment from Oliver:Hi, https://demo.wp.mhenterprises.ca/wp-admin/admin.php?page=thegem-theme-options#/menu-and-header/layoutAs I can see in your theme options you have activated the sticky menu option: If you don' ... dk sliderClosed TheGem(Elementor) Updated August 28, 2024 at 6:59am 5 Most recent comment from Oliver:Ok, thank you for letting us know. 12345678910418