Public Tickets
kirillvlkv
RefundClosed
TheGem(Elementor)
Updated February 25, 2024 at 1:03am
1
Most recent comment from kirillvlkv:nvm
Uschi Kaiser
Logos not shown in BackendClosed
TheGem (WPBakery)
Updated February 24, 2024 at 5:13pm
3
Most recent comment from Oliver:Hi Uschi, Thank you for letting us know!
Mike
Gutenberg
TheGem - Feature Request
Updated February 23, 2024 at 9:45am
3
Most recent comment from Mike:Yes or only new demos :)
wilsdesign
WP Bakery Build Transfer to Elementor?Closed
TheGem (WPBakery)
Updated February 23, 2024 at 8:44am
2
Most recent comment from Oliver:Hi, Unfortunately it is not possible as WPBakery and Elementor are completely different page builders. There are no tools or plugins which help to transfer the WPBakery content into Elementor per one ...
Mónica
Footer missing after updatingClosed
TheGem (WPBakery)
Updated February 23, 2024 at 7:28am
8
Most recent comment from Michael:So you did something wrong on your test site, if the same child theme works correctly on the main site. Check what versions of the theme and plugins you are using. Sorry, we can't check all the ...
Tessa Spijker
Page builder is not workingClosed
TheGem (WPBakery)
Updated February 22, 2024 at 2:58pm
5
Most recent comment from Michael:Try using Google Chrome.
bigashish
Purchase Code IssuesClosed
TheGem(Elementor)
Updated February 22, 2024 at 11:15am
6
Most recent comment from Michael:You're welcome!Have a nice day!
xplorew4
gutenberg style issueClosed
TheGem(Elementor)
Updated February 22, 2024 at 9:47am
6
Most recent comment from Michael:Sorry, I don't see any problems:https://ibionext.com/wp-admin/post-new.php
Eliora
set URLClosed
TheGem(Elementor)
Updated February 21, 2024 at 11:43am
6
Most recent comment from Michael:We recommend updating the theme manually.
Harleigh
Contact Form 7 Place Holder Text Size not changingClosed
TheGem(Elementor)
Updated February 19, 2024 at 9:58am
3
Most recent comment from Oliver:Hi, Thank you for letting us know!
Andy Coteman
Export TemplatesClosed
TheGem (WPBakery)
Updated February 19, 2024 at 7:11am
2
Most recent comment from Michael:Hi, please read this article:https://kb.wpbakery.com/docs/learning-more/templates/
Kunda
Emails not gettingClosed
TheGem (WPBakery)
Updated February 16, 2024 at 9:01am
2
Most recent comment from Michael:Hi,I'm sorry, I'm not sure what do you mean. Could you please provide a bit more details?
HugoAquadis
Header Slider / Contact PageClosed
TheGem (WPBakery)
Updated February 16, 2024 at 8:43am
8
Most recent comment from Michael:Please use these settings:
rafaelesmacs
Connection API ServerClosed
TheGem(Elementor)
Updated February 16, 2024 at 7:25am
4
Most recent comment from Michael:Please contact us if you have any question.Have a nice day!
Eliora
menu word on mobileClosed
TheGem(Elementor)
Updated February 14, 2024 at 12:54pm
11
Most recent comment from Eliora:why isn't it automatically updated? everything should be on the site. everything else updated.