Public Tickets
ramalchathu
Elementor Spacer ErrorClosed
TheGem(Elementor)
Updated September 29, 2024 at 10:38am
4
Most recent comment from Oliver:Hi, kindly wait until tomorrow - we will release a new theme update, covering this as well.
sduesman
Porfolio Hover ColorClosed
TheGem (WPBakery)
Updated September 28, 2024 at 8:33pm
2
Most recent comment from Oliver:Hi,
Thank you for letting us know.
rrss40
Social HoverClosed
TheGem(Elementor)
Updated September 27, 2024 at 2:48pm
5
Most recent comment from Michael:https://aossa.sitemastersagency.com/wp-admin/post.php?post=1574&action=elementor
rrss40
Copyright TextClosed
TheGem(Elementor)
Updated September 27, 2024 at 11:49am
2
Most recent comment from Michael:Hi,
please use these settings:
awneesh
activation for main domainClosed
Activation Problems in TheGem Theme.
Updated September 25, 2024 at 11:43am
2
Most recent comment from Oliver:Hi,
Please use TheGem license manager to manage your licenses and activations as described in documentation: https://docs.codex-themes.com/article/295-license-terms
License manager: https://codex-th ...
Ali Farhan
about text appearance on home pageClosed
TheGem(Elementor)
Updated September 24, 2024 at 2:55pm
2
Most recent comment from Michael:Hi,
sorry, I don't see any problems right now:
https://demo.wp.mhenterprises.ca/
Daniel Ucha
Inner columm issueClosed
TheGem(Elementor)
Updated September 23, 2024 at 7:10am
6
Most recent comment from Oliver:Hi Daniel,
1. This question concerns Contact Form 7 plugin. Kindly check their docs: https://contactform7.com/acceptance-checkbox/#acceptance-as-validation
We have added now in the settings: htt ...
Dirk Panier
hoover picture teamsClosed
TheGem (WPBakery)
Updated September 22, 2024 at 6:12pm
12
Most recent comment from Oliver:Dirk, you are most welcome!
ExplorerTravel
Pricing Tables issueClosed
TheGem (WPBakery)
Updated September 20, 2024 at 3:54pm
6
Most recent comment from Oliver:Thank you for letting me know!
Guldsjakalen
LogoClosed
TheGem(Elementor)
Updated September 20, 2024 at 7:28am
4
Most recent comment from Oliver:You are most welcome!
franc
wp bakery shortcodesClosed
TheGem(Elementor)
Updated September 19, 2024 at 4:19pm
4
Most recent comment from Oliver:OK, I see, thank you. Yes, there are a few plugins and approaches that can help remove leftover WPBakery shortcodes after moving a website to Elementor. Here are some solutions:
https://wordpress.or ...
isaac_andres
Problems with TheGem's Elementor pluginClosed
TheGem(Elementor)
Updated September 19, 2024 at 11:41am
2
Most recent comment from Oliver:Hi, please make a website backup, remove your current Elementor version and reinstall it via the "Plugins - Add New" menu section in WordPress:
dk
full width againClosed
TheGem(Elementor)
Updated September 19, 2024 at 6:54am
2
Most recent comment from Oliver:Hi, if you wish your content layout to be fullwidth, please always select "TheGem FullWidth" page template in page settings here: (I have now changed it for you)After that you just need to use fullw ...
Softwaredanmark
How to Change contentClosed
TheGem(Elementor)
Updated September 19, 2024 at 6:19am
5
Most recent comment from Oliver:Hi, yes, please check this documentation links. In case of any further questions do not hesitate to contact us.
Marketing
Website speedClosed
TheGem (WPBakery)
Updated September 18, 2024 at 12:56pm
2
Most recent comment from Oliver:Hi, Kindly check this documentation: https://docs.codex-themes.com/article/280-one-click-optimization