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Public Tickets

ortizgoncalves Social NetworksClosed   TheGem (WPBakery)   Updated June 9, 2023 at 6:47am   4 Most recent comment from Oliver:Welcome! Paradays subdomainClosed   TheGem(Elementor)   Updated June 9, 2023 at 6:08am   2 Most recent comment from Oliver:Hi, take a look: https://codex-themes.com/thegem/documentation/#license-terms One regular license allows you to use TheGem on one localhost, one development and one final production website but I' ... creative11 Unable to change font fizeClosed   TheGem (WPBakery)   Updated June 7, 2023 at 6:43am   12 Most recent comment from Oliver:HI,Take a look:https://prnt.sc/BCPOdZBGqc6t vetliferelief Elementor not includedClosed   TheGem(Elementor)   Updated June 7, 2023 at 6:05am   3 Most recent comment from Oliver:Hi,Ok, thank you for letting know Silvia WebsitesClosed   TheGem(Elementor)   Updated June 6, 2023 at 7:01am   2 Most recent comment from Oliver:Hi, take a look: https://codex-themes.com/thegem/documentation/#license-terms One regular license allows you to use TheGem on one localhost, one development and one final production website.  pls. lo ... JimiLesPol Difficulty in istalling the Demo contentClosed   TheGem(Elementor)   Updated June 5, 2023 at 12:38pm   4 Most recent comment from Oliver:Hi Eduardo,please create a new ticket and provide there wp-admin and FTP access, we'll check it out ranjudhk Where is the documentationClosed   TheGem(Elementor)   Updated June 5, 2023 at 12:00pm   4 Most recent comment from Oliver:Hi,Can you provide wp-admin access? Alexander Content change in ElementClosed   TheGem(Elementor)   Updated June 5, 2023 at 5:42am   6 Most recent comment from Oliver:You're welcome! Emanuele Pomini WPBakery Page Builder update failureClosed   TheGem (WPBakery)   Updated June 5, 2023 at 5:36am   2 Most recent comment from Oliver:Hi,please wait a bit, we're testing it on compatibility with the theme, today will be updated in our repository. estocolmoman retardo de animacionesClosed   TheGem(Elementor)   Updated June 4, 2023 at 8:19am   4 Most recent comment from Oliver:Hola, ¿puede proporcionar el enlace con el ejemplo de la animación y sus detalles de acceso de wp-admin para que podamos verificarlo? Marine Questions after updateClosed   TheGem(Elementor)   Updated June 4, 2023 at 8:10am   10 Most recent comment from Oliver:Hi, thank you for letting me know.  Pekay06 Doubled BreadcrumbsClosed   TheGem (WPBakery)   Updated June 3, 2023 at 9:30am   2 Most recent comment from Oliver:Hi, you can disable it in Theme Options -> Single Pages -> Product Page https://prnt.sc/P01zI8s0fgxu christa575 WP BakeryClosed   TheGem (WPBakery)   Updated June 3, 2023 at 7:35am   4 Most recent comment from Oliver:Hi Ted, yes, it is true: WPBakery is already included in TheGem as a bundled plugin (kindly check here https://docs.codex-themes.com/article/300-installing-plugins ), there is no need to purchase t ... Hed Slider Element / Plugin for contentClosed   TheGem(Elementor)   Updated June 2, 2023 at 9:29am   4 Most recent comment from Oliver:HI,You can use portfolio slider with the like type, take a look:https://docs.codex-themes.com/article/500-how-to-show-video-project-gallery-or-animated-gif-in-portfolio-grids-listings larby2 Slow SupportClosed   TheGem(Elementor)   Updated June 2, 2023 at 8:50am   2 Most recent comment from Oliver:Hi,Sorry for delay, replied in the ticket