Public Tickets
4michaelbrooks
Failure to launch ...Closed
TheGem(Elementor)
Updated July 8, 2023 at 9:36am
4
Most recent comment from Oliver:Hi Michael, you are very welcome!
panob
Menu ColorsClosed
TheGem(Elementor)
Updated July 8, 2023 at 9:27am
2
Most recent comment from Oliver:Hi, all menu colors are controlled via Theme Options - Menu & Header here https://prnt.sc/Aer_j-IXoTqa
carotag
ArrowClosed
TheGem(Elementor)
Updated July 8, 2023 at 9:23am
2
Most recent comment from Oliver:Hi, to change the colors of the scroll to top button kindly go to Theme Options -> Custom CSS https://prnt.sc/WWRjTlmSCjh9 and use this code: .scroll-top-button:before { background-color: #00BCD ...
Claire
HeaderClosed
TheGem(Elementor)
Updated July 7, 2023 at 8:02am
4
Most recent comment from Oliver:You are very welcome!
carotag
Sticky headerClosed
TheGem(Elementor)
Updated July 6, 2023 at 8:13am
2
Most recent comment from Oliver:Hi, you can manage the sticky logo here in Theme Options: https://prnt.sc/4jYPMa-Hw7GJ
Nadine
Layer SliderClosed
TheGem(Elementor)
Updated July 6, 2023 at 8:07am
6
Most recent comment from Oliver:You are very welcome.
jofri_o0
Generating Sitemap.xmlClosed
TheGem(Elementor)
Updated July 6, 2023 at 8:06am
2
Most recent comment from Oliver:Hi, we would recommend to use RankMath or Yoast SEO for this purpose.
Lindsey Ross
Need helpClosed
TheGem - Feature Request
Updated July 6, 2023 at 7:42am
4
Most recent comment from Oliver:Hi Lindsey, sorry, the link was not correct, please try this one https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
Tomas
PortfolioClosed
TheGem(Elementor)
Updated July 5, 2023 at 8:24am
2
Most recent comment from Oliver:Hi Tomas, https://prnt.sc/4JV-_m9eEqvB - is not clickable, did you resolve this? You just need to use this setting in Portfolio Grid https://prnt.sc/7BPasoreQpNw
Tahaif
Header EditingClosed
TheGem(Elementor)
Updated July 5, 2023 at 5:59am
4
Most recent comment from Oliver:You are very welcome!
alexroa181
elementor options not loadingClosed
TheGem(Elementor)
Updated July 4, 2023 at 6:17am
2
Most recent comment from Oliver:Hi, kindly check if your PHP settings are properly set: https://docs.codex-themes.com/article/518-requirements
Tahaif
FLoaating social media buttonsClosed
TheGem(Elementor)
Updated July 4, 2023 at 6:08am
2
Most recent comment from Oliver:Hi, can you please share some URL with the example of how you would like to have it?
marketingmikegabor
Portfolio sectionClosed
TheGem (WPBakery)
Updated July 3, 2023 at 11:55am
6
Most recent comment from Oliver:Hi, kindly check this article https://docs.codex-themes.com/article/612-my-changes-in-theme-options-are-not-being-applied-to-some-pages-posts-whyTheGem is built with this concept in mind: 1. Global s ...
jemid
transalte countdowClosed
TheGem (WPBakery)
Updated July 3, 2023 at 11:44am
2
Most recent comment from Oliver:Hi, you need to translate it in TheGem Elements plugin, kindly refer to https://docs.codex-themes.com/article/635-thegem-elements-plugin-translation
Tahaif
Adding Product to specific labelClosed
TheGem(Elementor)
Updated July 3, 2023 at 8:09am
2
Most recent comment from Oliver:Hi, 1. in products grid activate filters and select "Products Tabs" as filter type: https://prnt.sc/Ey3v1E4CULR22. Add tabs in repeater control here https://prnt.sc/SlJbrqZIvFbW and select the fil ...