Public Tickets
mary-anns2
Add Menu ItemClosed
TheGem (WPBakery)
Updated September 24, 2023 at 1:47pm
4
Most recent comment from Oliver:You are welcome!
Haider
Mega Menu is not visible on font endClosed
TheGem(Elementor)
Updated September 24, 2023 at 10:00am
2
Most recent comment from Oliver:Hi, kindly provide your URL and wp-admin access details in the private message so we can check your configuration.
mary-anns2
Importing New Theme PagesClosed
TheGem (WPBakery)
Updated September 23, 2023 at 10:30am
2
Most recent comment from Oliver:Hi, we would need an access to check your configuration. Also, can you please share some screenshots describing what exactly you do and what is happening? In general, to achieve your purpose I would ...
mary-anns2
Menu jump to pointClosed
TheGem (WPBakery)
Updated September 22, 2023 at 8:04am
2
Most recent comment from Oliver:Hi,please take a look:https://docs.codex-themes.com/article/444-one-page-website-thegem-elementor
carotag
GoogleClosed
TheGem(Elementor)
Updated September 22, 2023 at 6:36am
2
Most recent comment from Oliver:Hi,Please take a look:https://www.wpbeginner.com/beginners-guide/how-to-appear-in-google-answer-boxes-with-your-wordpress-site/
Sebastian
outdated woocommerce versionsClosed
TheGem(Elementor)
Updated September 22, 2023 at 6:24am
2
Most recent comment from Oliver:Hi,
For now you can just ignore this notices as it doesn’t have any impact on TheGem and its functionality, everything works fine without any conflicts. The update will be released very soon, we wil ...
Nathan
Issue installing the theme witch css fileClosed
Activation Problems in TheGem Theme.
Updated September 21, 2023 at 8:50am
6
Most recent comment from Oliver:You're welcome!
mtechnical
questionClosed
TheGem(Elementor)
Updated September 19, 2023 at 12:12pm
4
Most recent comment from Oliver:May be try this one:https://wordpress.org/plugins/image-hover-effects-ultimate/
Abdelouahab KIFANI
breadcrumbs to hide on the web pagesClosed
TheGem (WPBakery)
Updated September 19, 2023 at 12:10pm
2
Most recent comment from Oliver:Hi,You can hide it in the page options, please take a look:https://docs.codex-themes.com/article/439-title-area
Darius
home pageClosed
TheGem (WPBakery)
Updated September 19, 2023 at 11:10am
14
Most recent comment from Oliver:You're welcome!
Mohan Krishna
Activation issueClosed
Activation Problems in TheGem Theme.
Updated September 19, 2023 at 8:22am
8
Most recent comment from Oliver:You're welcome!
mary-anns2
Change BackgroundClosed
TheGem (WPBakery)
Updated September 19, 2023 at 7:49am
4
Most recent comment from Oliver:Welcome!
morata
icon in header with menuClosed
TheGem(Elementor)
Updated September 18, 2023 at 1:51pm
3
Most recent comment from Oliver:Ok, thank you for letting know
mary-anns2
Icon ShadowClosed
TheGem (WPBakery)
Updated September 18, 2023 at 10:01am
6
Most recent comment from Oliver:You're welcome!
webdesign
edit footerClosed
TheGem(Elementor)
Updated September 18, 2023 at 8:54am
2
Most recent comment from Oliver:Hi,Take a look:https://prnt.sc/S0L04Sam9Usphttps://prnt.sc/LktmBc0xX2Rmhttps://prnt.sc/MQq_3XgFmAWK