Public Tickets
pixelcastle
Blog Grid at Elementor didn't show TitleClosed
TheGem(Elementor)
Updated June 19, 2023 at 8:42am
8
Most recent comment from Oliver:You're welcome!
ACQUIP
How can I fill this blank space?Closed
TheGem (WPBakery)
Updated June 19, 2023 at 8:11am
2
Most recent comment from Oliver:Hi,Sorry, can you make screenshot where do you need to remove it on the page?
simmapark
Duplicating TemplatesClosed
TheGem(Elementor)
Updated June 18, 2023 at 10:41am
4
Most recent comment from Oliver:You're welcome!
rafaelalvares
Change Adress FooterClosed
TheGem(Elementor)
Updated June 18, 2023 at 9:24am
2
Most recent comment from Oliver:Hi,You can change it in the theme options, here:https://prnt.sc/SNO7XzA29hHT
Tuckernator
The theme is missing the style.css stylesheetClosed
TheGem (WPBakery)
Updated June 18, 2023 at 8:48am
4
Most recent comment from Oliver:You are welcome!
chaiyafarmer
Favicon problem in ThegemClosed
TheGem (WPBakery)
Updated June 16, 2023 at 8:59am
4
Most recent comment from Oliver:You're welcome!
LaszloGogolak
Byuying tickets optionsClosed
TheGem(Elementor)
Updated June 15, 2023 at 1:04pm
4
Most recent comment from Oliver:In most caseshttps://wordpress.org/plugins/woocommerce/
should meet your needs.
silvialisayr
can't change title areaClosed
TheGem(Elementor)
Updated June 14, 2023 at 3:26pm
2
Most recent comment from Oliver:Hi, kindly check if you have correctly assigned the title area template https://docs.codex-themes.com/article/208-activating-title-area-template . If yes, please share your access credentials in the ...
alaaflow
activate LayerSliderClosed
Activation Problems in TheGem Theme.
Updated June 14, 2023 at 10:27am
4
Most recent comment from Oliver:Hi,Just ignore this message for now, wait a bit, soon plugin will be updated in our repository.
Uschi Kaiser
old version in TemplateClosed
TheGem (WPBakery)
Updated June 14, 2023 at 7:49am
2
Most recent comment from Oliver:Hi,
For now you can just ignore this notices as it doesn’t have any impact on TheGem and its functionality, everything works fine without any conflicts. The update will be released very soon, we wil ...
sgautam11
How change slider from Home pageClosed
TheGem(Elementor)
Updated June 13, 2023 at 6:20am
2
Most recent comment from Oliver:Hi,Sorry for delay, it's in the page options, take a look:https://prnt.sc/DMHvJgtyikMh
iislb
Support questionClosed
TheGem(Elementor)
Updated June 13, 2023 at 5:27am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
Marine
Post feature imageClosed
TheGem(Elementor)
Updated June 12, 2023 at 6:46am
4
Most recent comment from Oliver:Hi,The image is blurred, just add image in the bigger size, it's too small, see your original size:
freddy85
How to use ready-made website?Closed
TheGem(Elementor)
Updated June 11, 2023 at 7:15pm
2
Most recent comment from Oliver:Hi, kindly check this documentation: https://docs.codex-themes.com/article/303-importing-demo-contenthttps://docs.codex-themes.com/category/554-thegem-blockshttps://docs.codex-themes.com/collection/ ...
Matthew Griffin
Y axis not active or working?Closed
TheGem (WPBakery)
Updated June 9, 2023 at 12:50pm
2
Most recent comment from Oliver:HI!
CSS example:
.thegem-vc-text {
z-index: 999;
position: relative;
}