Public Tickets
mateusz87szczepanczyk
Sticky headerClosed
TheGem(Elementor)
Updated June 1, 2023 at 9:04am
4
Most recent comment from Oliver:Ok, thank you for letting know
Tahli
Critical ErrorClosed
TheGem(Elementor)
Updated June 1, 2023 at 6:06am
2
Most recent comment from Oliver:Hi,please provide wp-admin, FTP access and make few screenshots to describe the issue in details
opanoti
never use the template on my madereco.co domainClosed
Activation Problems in TheGem Theme.
Updated June 1, 2023 at 6:05am
4
Most recent comment from Oliver:Welcome!
Valerio Cavallo
change text to the footerClosed
TheGem (WPBakery)
Updated May 31, 2023 at 11:32am
4
Most recent comment from Oliver:Welcome!
Paivar
Help on editing breadcrumble menuClosed
TheGem(Elementor)
Updated May 31, 2023 at 9:42am
4
Most recent comment from Oliver:You're welcome!
charissawest
Amorphology: I don't see anywhere in TheGem settings to set display settings for Teams elementClosed
TheGem (WPBakery)
Updated May 31, 2023 at 7:03am
4
Most recent comment from Oliver:You're welcome!
thelangeroom
add icons to menuClosed
TheGem(Elementor)
Updated May 31, 2023 at 6:10am
2
Most recent comment from Oliver:HI,Use header builder to make it, take a look:https://docs.codex-themes.com/category/183-header-builder
ÇAĞDAŞ
footer editClosed
TheGem(Elementor)
Updated May 31, 2023 at 6:08am
2
Most recent comment from Oliver:Hi,please take a look:https://prnt.sc/xSi1aeW41Gs3
Tim
LicenseClosed
TheGem (WPBakery)
Updated May 31, 2023 at 5:44am
2
Most recent comment from Oliver:Hi Tim, kindly use TheGem license manager as described here https://docs.codex-themes.com/article/295-license-terms to manage your licenses and activations. By deregistering you cannot register The ...
Web Doc
menu and headerClosed
TheGem(Elementor)
Updated May 30, 2023 at 12:44pm
4
Most recent comment from Oliver:Hi,please clean your browser cache and check:https://prnt.sc/AQGSX2JFPBgpAs I see it's working
Rudolph & Archie
JS Error: Uncaught DOMException: Failed to execute 'replaceState' on 'History'Closed
TheGem(Elementor)
Updated May 30, 2023 at 12:41pm
2
Most recent comment from Oliver:HI,Try to change link place, don't use Elementor widget and just add anchor to the section (ID filed)
33139mbfl
Demo activateClosed
TheGem(Elementor)
Updated May 30, 2023 at 11:22am
4
Most recent comment from Oliver:Hi,so can i use it for only one website? Yes, only 1 live siteso do I have to buy a new license for this? - 1 live site - 1 license
Luca Caligari
DEMO IMPORTClosed
TheGem(Elementor)
Updated May 30, 2023 at 10:35am
2
Most recent comment from Oliver:Hi,Replied in another ticket.
alanlechevallier3a
Portfolio itemClosed
TheGem(Elementor)
Updated May 26, 2023 at 12:19pm
4
Most recent comment from Oliver:Oh, I see, sorry for misunderstanding. Kindly check this documentation: https://docs.codex-themes.com/article/500-how-to-show-video-project-gallery-or-animated-gif-in-portfolio-grids-listings
indigoross
Top Image loads in funnyClosed
TheGem(Elementor)
Updated May 26, 2023 at 11:55am
3
Most recent comment from Oliver:Hi,Ok, thank you for letting know