Public Tickets
Darius
home pageClosed
TheGem (WPBakery)
Updated September 19, 2023 at 11:10am
14
Most recent comment from Oliver:You're welcome!
Mohan Krishna
Activation issueClosed
Activation Problems in TheGem Theme.
Updated September 19, 2023 at 8:22am
8
Most recent comment from Oliver:You're welcome!
mary-anns2
Change BackgroundClosed
TheGem (WPBakery)
Updated September 19, 2023 at 7:49am
4
Most recent comment from Oliver:Welcome!
morata
icon in header with menuClosed
TheGem(Elementor)
Updated September 18, 2023 at 1:51pm
3
Most recent comment from Oliver:Ok, thank you for letting know
mary-anns2
Icon ShadowClosed
TheGem (WPBakery)
Updated September 18, 2023 at 10:01am
6
Most recent comment from Oliver:You're welcome!
webdesign
edit footerClosed
TheGem(Elementor)
Updated September 18, 2023 at 8:54am
2
Most recent comment from Oliver:Hi,Take a look:https://prnt.sc/S0L04Sam9Usphttps://prnt.sc/LktmBc0xX2Rmhttps://prnt.sc/MQq_3XgFmAWK
llukamatej2004
Fullpage ScrollerClosed
TheGem(Elementor)
Updated September 18, 2023 at 8:11am
4
Most recent comment from Oliver:You're welcome!
serugiran77
ADD ICONS IN THE MENUClosed
TheGem(Elementor)
Updated September 18, 2023 at 5:52am
2
Most recent comment from Oliver:Hi, can you please share some screeenshots with more details, where exactly would you like to put icons?
webdesign
custom codeClosed
TheGem(Elementor)
Updated September 18, 2023 at 5:51am
2
Most recent comment from Oliver:Hi, you can insert it in theme options -> custom css & js: https://docs.codex-themes.com/article/361-custom-css-jshttps://prnt.sc/JvARGW5bRHi5
Theorian Cranley
Smooth scroll to anchor, wrong locationClosed
TheGem(Elementor)
Updated September 16, 2023 at 8:34am
2
Most recent comment from Oliver:Hi, kindly provide the URL where we can try to recreate this behavior. Also please share your wp-admin access details in the private message. Thank you.
Erica
Featured Images on posts not showing upClosed
TheGem (WPBakery)
Updated September 16, 2023 at 8:27am
4
Most recent comment from Oliver:Hi Erica, you are most welcome!
mary-anns2
Quickfinder helpClosed
TheGem (WPBakery)
Updated September 15, 2023 at 12:41pm
2
Most recent comment from Oliver:Hi, kindly check this documentation https://docs.codex-themes.com/category/128-quickfinders-wpbakery
iDigital3
Elementor doesn't workClosed
TheGem(Elementor)
Updated September 15, 2023 at 6:07am
4
Most recent comment from Oliver:Hi Linda, you are very welcome!
Winston
How to remove the featured image altogetherClosed
TheGem(Elementor)
Updated September 15, 2023 at 6:04am
2
Most recent comment from Oliver:Hi, looks like this is a preview of the single post template? You need to edit this template in Elementor and simply remove this "Featured Image" widget https://docs.codex-themes.com/article/216-sing ...
Howser
Pre-ordersClosed
TheGem(Elementor)
Updated September 14, 2023 at 1:01pm
4
Most recent comment from Oliver:Hi, sorry for the delay. I would recommend to use this plugin https://en-gb.wordpress.org/plugins/woocommerce-checkout-manager/ to include custom fields in the checkout form. You can include the " ...