Public Tickets
Max
Always show arrow on portfolio sliderClosed
TheGem(Elementor)
Updated May 25, 2023 at 1:41pm
6
Most recent comment from Oliver:Hi,please wait a bit, soon will be theme update with this feature
mgorayah
Custom link for Product on SalesClosed
TheGem (WPBakery)
Updated May 24, 2023 at 8:10am
5
Most recent comment from Oliver:Ok, thank you for letting know
russpond
Lightbox for Vimeo videos is not workingClosed
TheGem (WPBakery)
Updated May 24, 2023 at 7:54am
2
Most recent comment from Oliver:Hi,Sorry for delay, as I see there used your custom solution:https://prnt.sc/En_FOywcRGAJFrom the child theme, something wrong in your code.. Why are you not using our portfolio shortcode?https://cod ...
EdB1987
Blocks not workingClosed
TheGem (WPBakery)
Updated May 23, 2023 at 10:01am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
resshaheen
add to cart stickyClosed
TheGem(Elementor)
Updated May 23, 2023 at 9:36am
6
Most recent comment from Oliver:Can you few screenshots how it should work?
Regbilal
The build in Header menuClosed
TheGem (WPBakery)
Updated May 22, 2023 at 6:15am
2
Most recent comment from Oliver:HI,Sorry for delay, can you make screenshot how it should look like?
irayurkevich15
Самоцвіт (Елементор)Closed
TheGem(Elementor)
Updated May 21, 2023 at 10:21am
2
Most recent comment from Oliver:Hi,
Sorry, no, Thegem Elementor and Thegem WPBakery 2 absolutely different themes...
damionj1
Editing Widget ContentClosed
TheGem (WPBakery)
Updated May 21, 2023 at 9:37am
4
Most recent comment from Oliver:Hi,Sorry for delay, here you go:https://pida2.com/wp-admin/admin.php?page=thegem-theme-options#/contacts-and-socials/contacts
siaetsolutions
Activation failed. Please try again.Closed
TheGem (WPBakery)
Updated May 19, 2023 at 7:10am
6
Most recent comment from Oliver:ok, let me know
Nassimghadhab Nassim
Elementor UpdateClosed
TheGem(Elementor)
Updated May 18, 2023 at 6:52am
6
Most recent comment from Oliver:HI,Can you provide wp-admin access?
frederiquelisboa
ShortcodeClosed
TheGem(Elementor)
Updated May 18, 2023 at 6:36am
2
Most recent comment from Oliver:Hi,There is JS error in the script you added:https://prnt.sc/NwpwvzjMRzRFhttps://prnt.sc/CN5prmOaWEBHYou should contact this plugin support team with this issue...
llukamatej2004
privacy prefrences translationClosed
TheGem(Elementor)
Updated May 18, 2023 at 6:14am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin https://wordpress.org/plugins/loco-translate/ , check the instruction here https://localise.biz/wordpress/plugin/beginners
Alternatively, you can tran ...
chaiyafarmer
Problem Newsletter Form FooterClosed
TheGem (WPBakery)
Updated May 16, 2023 at 4:11pm
7
Most recent comment from chaiyafarmer:Alright then, here is the code to fix this problem if someone else comes through the same :.yikes-mailchimp-container-5 span.EMAIL-label { width: 100% !important; float: left !important; ...
blsgomaher
how can i have a transparent menuClosed
TheGem(Elementor)
Updated May 16, 2023 at 12:39pm
2
Most recent comment from Oliver:HI,You can make it in the page options, take a look:https://prnt.sc/W8J-i0ofEwo-https://prnt.sc/prpTC5PyElts
jojy_thomas Thondalil
Theme reactivation to have my website revampedClosed
TheGem (WPBakery)
Updated May 16, 2023 at 11:35am
10
Most recent comment from Oliver:You're welcome!