Public Tickets
iislb
Support questionClosed
TheGem(Elementor)
Updated June 13, 2023 at 5:27am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
Marine
Post feature imageClosed
TheGem(Elementor)
Updated June 12, 2023 at 6:46am
4
Most recent comment from Oliver:Hi,The image is blurred, just add image in the bigger size, it's too small, see your original size:
freddy85
How to use ready-made website?Closed
TheGem(Elementor)
Updated June 11, 2023 at 7:15pm
2
Most recent comment from Oliver:Hi, kindly check this documentation: https://docs.codex-themes.com/article/303-importing-demo-contenthttps://docs.codex-themes.com/category/554-thegem-blockshttps://docs.codex-themes.com/collection/ ...
Matthew Griffin
Y axis not active or working?Closed
TheGem (WPBakery)
Updated June 9, 2023 at 12:50pm
2
Most recent comment from Oliver:HI!
CSS example:
.thegem-vc-text {
z-index: 999;
position: relative;
}
ortizgoncalves
Social NetworksClosed
TheGem (WPBakery)
Updated June 9, 2023 at 6:47am
4
Most recent comment from Oliver:Welcome!
Paradays
subdomainClosed
TheGem(Elementor)
Updated June 9, 2023 at 6:08am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website but I' ...
creative11
Unable to change font fizeClosed
TheGem (WPBakery)
Updated June 7, 2023 at 6:43am
12
Most recent comment from Oliver:HI,Take a look:https://prnt.sc/BCPOdZBGqc6t
vetliferelief
Elementor not includedClosed
TheGem(Elementor)
Updated June 7, 2023 at 6:05am
3
Most recent comment from Oliver:Hi,Ok, thank you for letting know
Silvia
WebsitesClosed
TheGem(Elementor)
Updated June 6, 2023 at 7:01am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
JimiLesPol
Difficulty in istalling the Demo contentClosed
TheGem(Elementor)
Updated June 5, 2023 at 12:38pm
4
Most recent comment from Oliver:Hi Eduardo,please create a new ticket and provide there wp-admin and FTP access, we'll check it out
ranjudhk
Where is the documentationClosed
TheGem(Elementor)
Updated June 5, 2023 at 12:00pm
4
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
Alexander
Content change in ElementClosed
TheGem(Elementor)
Updated June 5, 2023 at 5:42am
6
Most recent comment from Oliver:You're welcome!
Emanuele Pomini
WPBakery Page Builder update failureClosed
TheGem (WPBakery)
Updated June 5, 2023 at 5:36am
2
Most recent comment from Oliver:Hi,please wait a bit, we're testing it on compatibility with the theme, today will be updated in our repository.
estocolmoman
retardo de animacionesClosed
TheGem(Elementor)
Updated June 4, 2023 at 8:19am
4
Most recent comment from Oliver:Hola, ¿puede proporcionar el enlace con el ejemplo de la animación y sus detalles de acceso de wp-admin para que podamos verificarlo?
Marine
Questions after updateClosed
TheGem(Elementor)
Updated June 4, 2023 at 8:10am
10
Most recent comment from Oliver:Hi, thank you for letting me know.