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Public Tickets

Danica Pugin problemsClosed   TheGem(Elementor)   Updated March 14, 2023 at 9:44am   2 Most recent comment from Oliver:Hi,Sorry for delay, replied in the ticket.  itsonions Elementor not opening upClosed   TheGem(Elementor)   Updated March 14, 2023 at 7:24am   2 Most recent comment from Oliver:Hi,Sorry for delay, can you deactivate third-party plugins? Can you provide FTP access to the site?  Daryan M Silvestre mobile version not workingClosed   TheGem (WPBakery)   Updated March 14, 2023 at 6:57am   2 Most recent comment from Oliver:Hi,Can you provide wp-admin access? Michael Kelleher main menuClosed   TheGem (WPBakery)   Updated March 11, 2023 at 6:52am   4 Most recent comment from Oliver:You are welcome! sventertain Customizing Blog Items in Lists/GridsClosed   TheGem (WPBakery)   Updated March 11, 2023 at 6:48am   10 Most recent comment from Oliver:Hi, sure, you can set it in tags page options here https://prnt.sc/XrfEtr5I8s-h  waleedahmedmind Color problemClosed   TheGem(Elementor)   Updated March 10, 2023 at 4:56am   4 Most recent comment from Oliver:You are welcome! STOLIVODKA Title Area & Product PagesClosed   TheGem(Elementor)   Updated March 9, 2023 at 10:34am   2 Most recent comment from Oliver:Hi,I can't login admin dashboard with the data you provided, can you check? Rocko_Bar PreloaderClosed   TheGem(Elementor)   Updated March 9, 2023 at 10:33am   9 Most recent comment from Oliver:You're welcome! viniciusbrazpereira The purchase code you have entered is not validClosed   Cryption   Updated March 7, 2023 at 11:58am   2 Most recent comment from Oliver:Hi, take a look: https://codex-themes.com/thegem/documentation/#license-terms One regular license allows you to use TheGem on one localhost, one development and one final production website.  pls. lo ... estudiohedra Countdown thegem WPBakery elementClosed   TheGem (WPBakery)   Updated March 7, 2023 at 10:23am   6 Most recent comment from Oliver:Hi,Sorry for delay, you can change in thegem elements plugin, here you go:https://mediamaratonpamplona.com/wp-admin/admin.php?path=plugins%2Fthegem-elements%2Flanguages%2Fthegem-es_ES.po&bundle=thegem ... Maksym License registration was accidentally deletedClosed   TheGem (WPBakery)   Updated March 6, 2023 at 11:58am   4 Most recent comment from Oliver:Welcome! thefuriousmaker Top areaClosed   TheGem(Elementor)   Updated March 6, 2023 at 6:09am   2 Most recent comment from Oliver:Hi,Use header builder to make it:https://codex-themes.com/thegem/documentation/header-builder/ llukamatej2004 sidebar filterClosed   TheGem(Elementor)   Updated March 5, 2023 at 10:02am   8 Most recent comment from Oliver:Welcome! muea Theme UpdateClosed   Scalia   Updated March 5, 2023 at 10:01am   2 Most recent comment from Oliver:Hi,Scalia theme don't have autoupdate, please go here:https://themeforest.net/downloadsDownload last version of the theme and update it manually by removing old theme and uploading new one.  HylandsInc removing iconsClosed   TheGem (WPBakery)   Updated March 3, 2023 at 12:13pm   8 Most recent comment from Oliver:You're welcome!