Public Tickets
Joss0ne
Featured image as backgroundClosed
TheGem(Elementor)
Updated May 1, 2023 at 6:11am
4
Most recent comment from Oliver:You are welcome!
shama
HeaderClosed
TheGem(Elementor)
Updated April 29, 2023 at 10:01am
2
Most recent comment from Oliver:Hi, this is a duplicate of https://codexthemes.ticksy.com/ticket/3359249/ - kindly reply on our request here https://codexthemes.ticksy.com/ticket/3359249/
shama
HeaderClosed
TheGem(Elementor)
Updated April 29, 2023 at 10:00am
2
Most recent comment from Oliver:Hi, this is a duplicate of https://codexthemes.ticksy.com/ticket/3359249/ - kindly reply on our request here https://codexthemes.ticksy.com/ticket/3359249/
Ryan
UpdatesClosed
TheGem(Elementor)
Updated April 28, 2023 at 1:17pm
6
Most recent comment from Oliver:Welcome!
Vinh
Changing product tabs orderClosed
TheGem(Elementor)
Updated April 28, 2023 at 11:25am
4
Most recent comment from Oliver:HI,
please provide wp-admin access, I'll check it out
j3dj3d
Enable Front End WPBakeryClosed
TheGem (WPBakery)
Updated April 28, 2023 at 6:12am
2
Most recent comment from Oliver:Hi,As I see it's already enabled, please click here:https://prnt.sc/viqY5E_A0qtrin the page or post settings
AlykaAdmin
Unable to update Theme pluginsClosed
Activation Problems in TheGem Theme.
Updated April 26, 2023 at 10:49am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
Carlo
support, portfolio and home pageClosed
TheGem(Elementor)
Updated April 26, 2023 at 10:13am
4
Most recent comment from Oliver:Hi,You can deactivate it in the theme options, take a look:https://prnt.sc/MFETDTifXWnI
James
how to change blog home page using TheGem template builder?Closed
TheGem (WPBakery)
Updated April 26, 2023 at 5:53am
6
Most recent comment from Oliver:Hi, can you please provide wp-admin access details in the private message so we can check, what kind of page is this? Thank you.
johannesseibold
TabsClosed
TheGem (WPBakery)
Updated April 25, 2023 at 5:33am
2
Most recent comment from Oliver:Hi Johannes, sorry for this delay because of the weekend days. Can you please record a short videocast showing the issue with the tabs? I cannot see any alterations in the top padding of the section ...
Miguel Rangel
Installing child themeClosed
TheGem (WPBakery)
Updated April 25, 2023 at 5:14am
2
Most recent comment from Oliver:Hi, kindly use TheGem_WPBakery_Child as explained here https://codex-themes.com/thegem/documentation/#downloading-thegem
llukamatej2004
custom css for contact form 7Closed
TheGem(Elementor)
Updated April 24, 2023 at 3:18pm
7
Most recent comment from llukamatej2004:Thank you, It works now!
prateekmalhotra0311
Please select Menu SourceClosed
TheGem (WPBakery)
Updated April 23, 2023 at 6:54pm
2
Most recent comment from Oliver:Hi, kindly provide more details with screenshots: what exactly and where did you change?
prem
how to get The Gem Child themeClosed
TheGem(Elementor)
Updated April 21, 2023 at 5:40am
2
Most recent comment from Oliver:Hi, simply install TheGem Elementor child theme as described here https://codex-themes.com/thegem/documentation/#downloading-thegem - after downloading the main ZIP file just unzip it, you will find ...
Lee Averbeck
Elementor AccordionClosed
TheGem(Elementor)
Updated April 20, 2023 at 12:40pm
6
Most recent comment from Oliver:I will add task to the team