Public Tickets
johannesseibold
TabsClosed
TheGem (WPBakery)
Updated April 25, 2023 at 5:33am
2
Most recent comment from Oliver:Hi Johannes, sorry for this delay because of the weekend days. Can you please record a short videocast showing the issue with the tabs? I cannot see any alterations in the top padding of the section ...
Miguel Rangel
Installing child themeClosed
TheGem (WPBakery)
Updated April 25, 2023 at 5:14am
2
Most recent comment from Oliver:Hi, kindly use TheGem_WPBakery_Child as explained here https://codex-themes.com/thegem/documentation/#downloading-thegem
llukamatej2004
custom css for contact form 7Closed
TheGem(Elementor)
Updated April 24, 2023 at 3:18pm
7
Most recent comment from llukamatej2004:Thank you, It works now!
prateekmalhotra0311
Please select Menu SourceClosed
TheGem (WPBakery)
Updated April 23, 2023 at 6:54pm
2
Most recent comment from Oliver:Hi, kindly provide more details with screenshots: what exactly and where did you change?
prem
how to get The Gem Child themeClosed
TheGem(Elementor)
Updated April 21, 2023 at 5:40am
2
Most recent comment from Oliver:Hi, simply install TheGem Elementor child theme as described here https://codex-themes.com/thegem/documentation/#downloading-thegem - after downloading the main ZIP file just unzip it, you will find ...
Lee Averbeck
Elementor AccordionClosed
TheGem(Elementor)
Updated April 20, 2023 at 12:40pm
6
Most recent comment from Oliver:I will add task to the team
jcornaby
Change name of Portfolio itemsClosed
TheGem(Elementor)
Updated April 20, 2023 at 12:02pm
2
Most recent comment from Oliver:Hi,Try to add this one:
function thegem_change_text( $translated_text ) {
if ( $translated_text == 'TheGem Portfolio Items' ) {
$translated_text = 'Something';
}
}
...
Letmeknowplease
What happened to animations for https://codex-themes.com/thegem/sites/agency-media/ ?Closed
TheGem(Elementor)
Updated April 18, 2023 at 5:22am
2
Most recent comment from Oliver:Hi, the rotating words is the feature of the Animated Heading content element, kindly check https://codex-themes.com/thegem/documentation/elementor/#animated-heading . You can easily activate it in ...
yutthakan
How to create mega menu like this ?Closed
TheGem(Elementor)
Updated April 17, 2023 at 8:49am
2
Most recent comment from Oliver:Hi,please take a look:https://codex-themes.com/thegem/documentation/mega-menu-builder/
yutthakan
How to button show mega menu?Closed
TheGem(Elementor)
Updated April 17, 2023 at 5:32am
2
Most recent comment from Oliver:Hi, 1. you need to create a popup first, using the Popups Builder (you can also import the pre-built template), kindly check the instructions https://codex-themes.com/thegem/documentation/thegem-pop ...
johannesseibold
FontsClosed
TheGem (WPBakery)
Updated April 13, 2023 at 8:20am
4
Most recent comment from Oliver:You're welcome!
Elvis Mare
Updating Elementor plug-in for WordPressClosed
TheGem(Elementor)
Updated April 12, 2023 at 12:47pm
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
vaibhav
Reinstalled the licenseClosed
TheGem(Elementor)
Updated April 9, 2023 at 9:57am
2
Most recent comment from Oliver:Hi, kindly login at https://license-manager.codex-themes.com/ -here you can manage all your licenses and activations. One license is valid for one live website.
mike_breezy
Add to cart buttonClosed
TheGem(Elementor)
Updated April 8, 2023 at 6:43am
2
Most recent comment from Oliver:Hi, can you please provide a link to the page with this issue so we can check? Also kindly provide your wp-admin access details in a private message to check your current configuration, thank you
hibiscis
Revolution Slider animationClosed
TheGem(Elementor)
Updated April 7, 2023 at 8:44am
2
Most recent comment from Oliver:Hi,Sorry for delay, there is no simple way to change it, you should edit map canvas JS animation code here:https://prnt.sc/qAI2NqT4k2x_