Public Tickets
silvialisayr
can't change title areaClosed
TheGem(Elementor)
Updated June 14, 2023 at 3:26pm
2
Most recent comment from Oliver:Hi, kindly check if you have correctly assigned the title area template https://docs.codex-themes.com/article/208-activating-title-area-template . If yes, please share your access credentials in the ...
alaaflow
activate LayerSliderClosed
Activation Problems in TheGem Theme.
Updated June 14, 2023 at 10:27am
4
Most recent comment from Oliver:Hi,Just ignore this message for now, wait a bit, soon plugin will be updated in our repository.
Uschi Kaiser
old version in TemplateClosed
TheGem (WPBakery)
Updated June 14, 2023 at 7:49am
2
Most recent comment from Oliver:Hi,
For now you can just ignore this notices as it doesn’t have any impact on TheGem and its functionality, everything works fine without any conflicts. The update will be released very soon, we wil ...
sgautam11
How change slider from Home pageClosed
TheGem(Elementor)
Updated June 13, 2023 at 6:20am
2
Most recent comment from Oliver:Hi,Sorry for delay, it's in the page options, take a look:https://prnt.sc/DMHvJgtyikMh
iislb
Support questionClosed
TheGem(Elementor)
Updated June 13, 2023 at 5:27am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
Marine
Post feature imageClosed
TheGem(Elementor)
Updated June 12, 2023 at 6:46am
4
Most recent comment from Oliver:Hi,The image is blurred, just add image in the bigger size, it's too small, see your original size:
freddy85
How to use ready-made website?Closed
TheGem(Elementor)
Updated June 11, 2023 at 7:15pm
2
Most recent comment from Oliver:Hi, kindly check this documentation: https://docs.codex-themes.com/article/303-importing-demo-contenthttps://docs.codex-themes.com/category/554-thegem-blockshttps://docs.codex-themes.com/collection/ ...
Matthew Griffin
Y axis not active or working?Closed
TheGem (WPBakery)
Updated June 9, 2023 at 12:50pm
2
Most recent comment from Oliver:HI!
CSS example:
.thegem-vc-text {
z-index: 999;
position: relative;
}
ortizgoncalves
Social NetworksClosed
TheGem (WPBakery)
Updated June 9, 2023 at 6:47am
4
Most recent comment from Oliver:Welcome!
Paradays
subdomainClosed
TheGem(Elementor)
Updated June 9, 2023 at 6:08am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website but I' ...
creative11
Unable to change font fizeClosed
TheGem (WPBakery)
Updated June 7, 2023 at 6:43am
12
Most recent comment from Oliver:HI,Take a look:https://prnt.sc/BCPOdZBGqc6t
vetliferelief
Elementor not includedClosed
TheGem(Elementor)
Updated June 7, 2023 at 6:05am
3
Most recent comment from Oliver:Hi,Ok, thank you for letting know
Silvia
WebsitesClosed
TheGem(Elementor)
Updated June 6, 2023 at 7:01am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
JimiLesPol
Difficulty in istalling the Demo contentClosed
TheGem(Elementor)
Updated June 5, 2023 at 12:38pm
4
Most recent comment from Oliver:Hi Eduardo,please create a new ticket and provide there wp-admin and FTP access, we'll check it out
ranjudhk
Where is the documentationClosed
TheGem(Elementor)
Updated June 5, 2023 at 12:00pm
4
Most recent comment from Oliver:Hi,Can you provide wp-admin access?