Public Tickets
Tuckernator
Font not displaying correctlyClosed
TheGem(Elementor)
Updated September 11, 2023 at 8:39am
2
Most recent comment from Oliver:Hi, 1. the typography in TheGem theme is being controlled via Theme Options, kindly check: https://docs.codex-themes.com/article/338-typography . Here you need to set the respective global settings ...
carotag
new versionClosed
TheGem(Elementor)
Updated September 10, 2023 at 8:31am
2
Most recent comment from Oliver:Hi, yes, TheGem is compatible and you can update.
giuseppedb
Impossible to updateClosed
TheGem(Elementor)
Updated September 8, 2023 at 9:25am
5
Most recent comment from Oliver:Hi, thank you for letting us know!
Ismail_miloo
BarClosed
TheGem - Feature Request
Updated September 8, 2023 at 8:28am
2
Most recent comment from Michael:Hi,you can disable the Top Area in the Theme Options. You can find more information in the documentation.https://docs.codex-themes.com/article/335-menu-header
christofh4
Top Area is not shown in mobile viewClosed
TheGem(Elementor)
Updated September 7, 2023 at 10:38am
2
Most recent comment from Oliver:Hi, kindly check this:
christofh4
Search bar in Hamburger MenuClosed
TheGem(Elementor)
Updated September 7, 2023 at 10:37am
3
Most recent comment from Oliver:Thank you for letting us know.
ednadurango24
theme missingClosed
TheGem - Feature Request
Updated September 6, 2023 at 10:02am
3
Most recent comment from Oliver:Hi, thank you for letting us know, we will check this and update accordingly.
Ricard
Website testClosed
TheGem(Elementor)
Updated September 4, 2023 at 5:58am
2
Most recent comment from Oliver:Hi, sure, you can use the same license on one localhost, one dev and one final live website. Simply follow the naming rules as described here https://docs.codex-themes.com/article/295-license-terms
carotag
team orderClosed
TheGem(Elementor)
Updated September 1, 2023 at 3:34pm
2
Most recent comment from Michael:Hi,please use this setting:
wilsdesign
Teams : Member OrderClosed
TheGem (WPBakery)
Updated August 31, 2023 at 12:25pm
4
Most recent comment from Michael:You're welcome!Please contact us if you have any questions.
bmcd67
WP Bakery UpdatesClosed
TheGem (WPBakery)
Updated August 31, 2023 at 7:08am
2
Most recent comment from Oliver:Hi, no need to purchase any separate license, WPBakery comes bundled, you can update as described in documentation: https://docs.codex-themes.com/article/308-updating-plugins
ovcicamasa
We want to build in Elementor, not in Wp BakeryClosed
TheGem(Elementor)
Updated August 29, 2023 at 8:10pm
2
Most recent comment from Oliver:Hi, this is a duplicate of https://codexthemes.ticksy.com/ticket/3447250/ , we will close this ticket
Jana
Individualize "read more" buttons for blog articlesClosed
TheGem (WPBakery)
Updated August 29, 2023 at 4:53pm
2
Most recent comment from Oliver:Hi Jana, thank you very much for this interesting insights and explanations!To keep it short: yes, now you can use individual text for buttons in TheGem inside the loop. We have recently released a ...
gchevillon
Disable OWL CARROUSELClosed
TheGem(Elementor)
Updated August 29, 2023 at 12:26pm
6
Most recent comment from Michael:pls. use following css:
.thegem-te-product-gallery,
.vc_thegem_te_product_gallery {
overflow: hidden;
}
el_sercho
The arrow has dissapearedClosed
TheGem(Elementor)
Updated August 29, 2023 at 7:45am
4
Most recent comment from Michael:You're welcome!Have a nice day!