Public Tickets
Tessa Spijker
Creative cloud fontClosed
TheGem (WPBakery)
Updated October 17, 2023 at 1:28pm
6
Most recent comment from Oliver:Hi, looks like you didn't do this: I have done this for you: https://www.lytsefladde.nl/wp-admin/admin.php?page=fonts-managerNow you have an access to these fonts in Theme Options: https://pr ...
Fame
Can not use activation codeClosed
Activation Problems in TheGem Theme.
Updated October 13, 2023 at 7:23am
2
Most recent comment from Oliver:Hi, kindly use TheGem license manager https://license-manager.codex-themes.com/ to manage your licenses and activations. One regular license is valid for one development and one final live website. ...
Mbarreto19
Google Tag Manger / AnalyticsClosed
TheGem(Elementor)
Updated October 11, 2023 at 7:49am
4
Most recent comment from Michael:No, this field is intended to be inserted into the of the page.Please try to use this plugin:https://wordpress.org/plugins/google-site-kit/
Uniekelema
will nog updateClosed
TheGem (WPBakery)
Updated October 11, 2023 at 6:40am
2
Most recent comment from Oliver:Hi, kindly use TheGem license manager at https://codex-themes.com/thegem/license_manager as described in our documentation https://docs.codex-themes.com/article/295-license-terms to manage your lic ...
leonelcasizq
Cannot edit tabs or deleteClosed
TheGem(Elementor)
Updated October 10, 2023 at 7:07am
2
Most recent comment from Michael:Hi, please provide a link to this page.
semenych_by
TheGem activationClosed
Activation Problems in TheGem Theme.
Updated October 9, 2023 at 9:21am
4
Most recent comment from Michael:You're welcome!Have a nice day!
Kris Nelson
ConfllictClosed
TheGem (WPBakery)
Updated October 9, 2023 at 6:38am
8
Most recent comment from Michael:Please provide a link to this form.
Diego Teliz
Submenus on desktop: click instead of hoverClosed
TheGem - Feature Request
Updated October 9, 2023 at 6:23am
2
Most recent comment from Oliver:Hi Diego, thank you very much for your suggestion, we will certainly check all this and will consider to include it as an option.
Asiajoy
WoocommerceClosed
TheGem(Elementor)
Updated October 9, 2023 at 6:15am
3
Most recent comment from Oliver:Hi, thank you for letting us know
saintleo-ctle
Rendering Blocking ResourcesClosed
TheGem(Elementor)
Updated October 9, 2023 at 6:15am
2
Most recent comment from Oliver:Hi, kindly check one-click optimization feature: https://docs.codex-themes.com/article/280-one-click-optimization
SLVR SEEDS
car listing questionClosed
TheGem(Elementor)
Updated October 8, 2023 at 3:51pm
2
Most recent comment from Oliver:Hi, kindly check this narrated video tutorials: https://youtu.be/DBhFEogYLPUhttps://youtu.be/FrFjsahSObwhttps://youtu.be/gLKH7B1oSgIHere you will find the explanation on how to create custom fields w ...
atsites
pop up templatesClosed
TheGem (WPBakery)
Updated October 5, 2023 at 10:15am
2
Most recent comment from Michael:Hi,
please read these articles:
https://docs.codex-themes.com/article/229-generalhttps://docs.codex-themes.com/article/231-inserting-pre-built-popup-template
Michael Kelleher
replace buttonsClosed
TheGem (WPBakery)
Updated October 5, 2023 at 8:46am
12
Most recent comment from Michael:You're welcome!Have a nice day!
lianagiuliani
Theme update problemsClosed
TheGem(Elementor)
Updated October 5, 2023 at 6:55am
4
Most recent comment from Michael:You're welcome!Have a nice day!
Steen Handberg
thegem listing car listing templateClosed
TheGem (WPBakery)
Updated October 4, 2023 at 2:33pm
6
Most recent comment from Michael:If I understand you correctly, you need to reassign the field group that the post belongs to to the post type you want.