Public Tickets
alexmanzo
Update CrashedClosed
TheGem(Elementor)
Updated December 16, 2022 at 7:36am
5
Most recent comment from Michael:HI!We are glad you found a solution to your problem. Other users have no problems with upgrading to the latest version of the theme. If you have any questions, feel free to contact us.Have a nice da ...
songsmash
Woo Checkout PageClosed
TheGem(Elementor)
Updated December 16, 2022 at 7:22am
2
Most recent comment from Michael:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
elajosu88
LicenciaClosed
TheGem(Elementor)
Updated December 15, 2022 at 12:24pm
2
Most recent comment from Michael:HI!Please read this article:https://codex-themes.com/thegem/documentation/#license-terms
Martin3362
Activate after deregisterClosed
Activation Problems in TheGem Theme.
Updated December 15, 2022 at 10:49am
2
Most recent comment from Martin3362:Finally I fixed it. Thanks anyway
MANUEL ORDOÑEZ
CODE REGISTRATIONClosed
Activation Problems in TheGem Theme.
Updated December 15, 2022 at 8:32am
2
Most recent comment from Michael:HI!What site do you need to activate the theme on?
songsmash
WooCommerce Image sizeClosed
TheGem(Elementor)
Updated December 14, 2022 at 7:47am
2
Most recent comment from Michael:Hi, sorry, can you pls provide more details with screenshots?
Alvin
Re registering theme licenseClosed
Activation Problems in TheGem Theme.
Updated December 13, 2022 at 7:28am
2
Most recent comment from Oliver:Hi,Should be working, can you check?
amit00089
adding blog pageClosed
TheGem(Elementor)
Updated December 12, 2022 at 1:14pm
2
Most recent comment from Oliver:HI,Sorry for delay, you can import example in the blocks plugin, take a look:https://codex-themes.com/thegem/documentation/blocks
Michael Kelleher
woocommerce add-onClosed
TheGem (WPBakery)
Updated December 12, 2022 at 9:33am
6
Most recent comment from Oliver:Welcome!
waelgalal
Blogs not justifyClosed
TheGem(Elementor)
Updated December 12, 2022 at 9:32am
2
Most recent comment from Oliver:HI,Can you provide wp-admin access?
Myriam
purchase code the gem themeClosed
Activation Problems in TheGem Theme.
Updated December 12, 2022 at 8:18am
2
Most recent comment from Oliver:HI,
Should be working, can you check?
Morkand
Activate ProblemClosed
Cryption
Updated December 12, 2022 at 7:17am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
ujjwalmah
Figma file for this theme?Closed
TheGem (WPBakery)
Updated December 12, 2022 at 5:29am
2
Most recent comment from Oliver:Hi, thank you for your request and your purchases. TheGem doesn't include figma files, however TheGem offers a full set of PSD (photoshop) files which can be found here: https://themeforest.ne ...
Torben Schröder
Update schlägt fehl weil TheGem angeblich nicht aktiviert ist.Closed
TheGem(Elementor)
Updated December 9, 2022 at 2:24pm
4
Most recent comment from Oliver:Welcome!
Kowin
How to add LINE App iconClosed
TheGem(Elementor)
Updated December 8, 2022 at 10:06am
4
Most recent comment from Oliver:Hi,
Add custom icon (don't add icon there) with class lime and then this CSS code with your image URL:
i.socials-item-icon.lime {
background-image: url(YOUR_SVG_URL);
background-size: co ...