Public Tickets
Kelvin
Top MenuClosed
TheGem (WPBakery)
Updated December 7, 2022 at 1:53pm
6
Most recent comment from Oliver:Hi,The problem in your caching plugin, pls. use our wp super cache and everything will be ok, pls. take a look:https://codex-themes.com/thegem/documentation/performance-optimizations/
Tessa Spijker
image is not showing wellClosed
TheGem (WPBakery)
Updated December 7, 2022 at 1:29pm
6
Most recent comment from Oliver:Welcome!
Andy Coteman
New Quickfinder IconClosed
TheGem (WPBakery)
Updated December 7, 2022 at 10:23am
2
Most recent comment from Oliver:Hi,please take a look:https://codex-themes.com/thegem/documentation/#adding-your-own-icons
weekc
There is something wrong with my themeClosed
TheGem(Elementor)
Updated December 7, 2022 at 9:31am
2
Most recent comment from Oliver:Hi,please take a look: https://codex-themes.com/thegem/documentation/#downloading-thegemTo get an access to both theme versions, you need to login to your themeforest account, go to “Download” ca ...
Adriel
Activstion isseusClosed
Activation Problems in TheGem Theme.
Updated December 6, 2022 at 2:06pm
4
Most recent comment from Oliver:No, nothing will be lost...
Nesli
Footer Bottom AreaClosed
TheGem(Elementor)
Updated December 6, 2022 at 12:35pm
4
Most recent comment from Oliver:Welcome!
Nesli
Header Logo ChangeClosed
TheGem(Elementor)
Updated December 6, 2022 at 6:39am
3
Most recent comment from Oliver:Ok, thank you for letting know
Adhararight
Revolution slider not workingClosed
TheGem(Elementor)
Updated December 6, 2022 at 6:35am
2
Most recent comment from Oliver:Hi,You try to use a premium feature, which is available only in a standalone license version of RevoSlider. We have included RevoSlider in our theme as a bundled plugin under developer license. This m ...
letiziacarrero1
hotmailClosed
TheGem (WPBakery)
Updated December 5, 2022 at 2:12pm
2
Most recent comment from Oliver:Hi,pls. take a look at our docs:https://codex-themes.com/thegem/documentation/https://codex-themes.com/thegem/documentation/#importing-demo-content
afarineshieltshouse
google analytics tracking codeClosed
TheGem(Elementor)
Updated December 5, 2022 at 1:59pm
2
Most recent comment from Oliver:Hi,You should add there full code, example:
window.dataLayer = window.dataLayer || [];
function gtag(){dataLayer.push(arguments);}
gtag('js', new Date());
gtag('config', ...
omidilli
Sticky Sidebar & Contact FormClosed
TheGem(Elementor)
Updated December 5, 2022 at 7:36am
6
Most recent comment from Michael:You're welcome!
Harouna
LicenceClosed
TheGem(Elementor)
Updated December 1, 2022 at 7:52am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
Arturas
How to disable links on portfolio pictrures?Closed
TheGem(Elementor)
Updated November 28, 2022 at 9:39am
2
Most recent comment from Oliver:Hi,Can you give me link to the page with your PF? I need to see your settings.
jacure
button animationClosed
TheGem(Elementor)
Updated November 22, 2022 at 1:31pm
2
Most recent comment from Oliver:HI!
Try to add this one and check:
body .product-page__wrapper form.cart .gem-button {
line-height: 1;
}
Richa
Accordion issueClosed
Activation Problems in TheGem Theme.
Updated November 18, 2022 at 9:48am
3
Most recent comment from Oliver:Can you make small video how do you see it on your side?