Public Tickets
Ziad
Title Color - Overlay Mobile MenuClosed
TheGem(Elementor)
Updated July 28, 2022 at 10:08am
4
Most recent comment from Michael:You're welcome!Have a nice day!
Thomas Demis
Failed UpdateClosed
TheGem(Elementor)
Updated July 27, 2022 at 10:04am
2
Most recent comment from Michael:HI!Your license is locked because it is used on more than one live installation.Please read the documentation:https://codex-themes.com/thegem/documentation/#license-terms
Alejandro
Change the order of portolio itemsClosed
TheGem (WPBakery)
Updated July 25, 2022 at 1:48pm
10
Most recent comment from Michael:You're welcome!
mlajevar
product-galleryClosed
TheGem (WPBakery)
Updated July 25, 2022 at 10:43am
2
Most recent comment from Michael:HI!Unfortunately, there is no such functionality in the theme.
Alejandro
iS IT POSSSIBLE TO CREATE THIRD MENU?Closed
TheGem (WPBakery)
Updated July 21, 2022 at 10:38am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
Veenu Veenu
The gem button not showing up in safari mobileClosed
TheGem(Elementor)
Updated July 15, 2022 at 10:54am
10
Most recent comment from Oliver:Added my CSS code and see it's working:https://screenrec.com/share/GKptzUoj0f
Alejandro
The padding of top image is wrongClosed
TheGem (WPBakery)
Updated July 15, 2022 at 8:43am
5
Most recent comment from Oliver:Welcome!
Nurney Richman
social icons not displaying top of pageClosed
TheGem (WPBakery)
Updated July 11, 2022 at 12:30pm
4
Most recent comment from Oliver:Hi,Replied in the ticket.
Piyaidea
Slider Revolution not to show on mobileClosed
TheGem(Elementor)
Updated July 11, 2022 at 9:55am
2
Most recent comment from Oliver:HI,Sorry for delay, can you check it now?
FMSys
Resource Library PluginClosed
TheGem (WPBakery)
Updated July 8, 2022 at 12:25pm
4
Most recent comment from Oliver:HI,I think better to look third-party plugin... Don't have such feature from the box...
AleksFloriano
Item Purchase CodeClosed
Activation Problems in TheGem Theme.
Updated July 8, 2022 at 5:26am
2
Most recent comment from Oliver:Hi, as we can see you have two installations and one purchase code, it is not allowed according to Envato licensing rules. Please use this link to purchase one additional license https://themeforest. ...
Nurney Richman
social icons not displaying top of pageClosed
TheGem (WPBakery)
Updated July 7, 2022 at 6:14am
2
Most recent comment from Oliver:Hi,Can you make few screenshots where it should be?
marianogi
portfolio slugClosed
TheGem (WPBakery)
Updated July 4, 2022 at 12:21pm
4
Most recent comment from Oliver:Welcome!
rahilmehta
Theme and plugins not updatingClosed
Activation Problems in TheGem Theme.
Updated July 4, 2022 at 8:36am
4
Most recent comment from Oliver:Hi,Sorry for delay, as I see you already updated plugins, do you still need help?
Justin
Theme updateClosed
TheGem (WPBakery)
Updated June 30, 2022 at 7:18am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...