Public Tickets
Buğra
QuickfindersClosed
TheGem (WPBakery)
Updated December 8, 2020 at 7:49am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#quickfindershttps://codex-themes.com/thegem/documentation/#quickfinder
valmustechnology
ResponsivenessClosed
TheGem (WPBakery)
Updated December 7, 2020 at 7:36am
4
Most recent comment from Michael:You use a lot of menu items that just don't fit physically on the screen if you reduce the width. This is the code that will place menu items that do not fit on the screen on the second line.
#p ...
Pétula
How to hide excerptClosed
TheGem (WPBakery)
Updated December 7, 2020 at 7:00am
6
Most recent comment from Oliver:Hi,pls. give me wp-admin access.
Mihai
Footer Widget and footer designClosed
TheGem (WPBakery)
Updated December 6, 2020 at 11:29am
2
Most recent comment from Oliver:Hi,Replied in another ticket.
inadeemhrs
The package could not be installed. No valid plugins were found. Plugin installation failed.Closed
TheGem (WPBakery)
Updated December 6, 2020 at 9:26am
5
Most recent comment from Oliver:Hi,Sorry for delay, pls. give me wp-admin access.
Petros001
category imageClosed
TheGem (WPBakery)
Updated December 4, 2020 at 7:52am
2
Most recent comment from Oliver:HI!
Sorry, can you add some screenshots to describe this issues in detail? Thank you.
scwilson
FooterClosed
TheGem (WPBakery)
Updated December 3, 2020 at 10:11am
2
Most recent comment from Michael:HI!Unfortunately, footers are not provided on pages of this type. You can use a regular footer-styled block.
Juan Gavela
uppercase letters to lowercase lettersClosed
TheGem (WPBakery)
Updated December 3, 2020 at 10:08am
2
Most recent comment from Oliver:Hi,You need to set check box "Disable "Smooth Scroll"" in the theme options, here:
arenadynamics
WPBakery Backend / Frontend Editor MissingClosed
TheGem (WPBakery)
Updated December 2, 2020 at 8:51am
4
Most recent comment from Oliver:Hi,Can you deactivate third-party plugins?
Zelda Star
Woocommerce checkoutClosed
TheGem (WPBakery)
Updated December 1, 2020 at 9:08am
5
Most recent comment from Oliver:Hi,optional.
akhil_garg
Cannot activate theme and update plugins despite renewal of Theme licenseClosed
TheGem (WPBakery)
Updated November 25, 2020 at 8:13am
5
Most recent comment from Oliver:Hi,pls. wait a bit, we're checking plugin on the compatibility with the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own p ...
chrismaynard5
Using adobe typekitClosed
TheGem (WPBakery)
Updated November 25, 2020 at 7:57am
4
Most recent comment from Oliver:Thank you!
Sana2015
Need help to change textClosed
TheGem (WPBakery)
Updated November 25, 2020 at 6:25am
5
Most recent comment from Oliver:You're welcome!
VGDigitalServices
How do I remove the fade from portfolio excerptsClosed
TheGem (WPBakery)
Updated November 25, 2020 at 6:24am
5
Most recent comment from Oliver:Ok, thank you for letting know
Mark de Rooij
Adjusted mobile menuClosed
TheGem (WPBakery)
Updated November 24, 2020 at 10:45am
4
Most recent comment from Oliver:Ok, will add the task to add this feature.