Public Tickets
Jhun Lorenz Asna
Font Icon not loadingClosed
TheGem (WPBakery)
Updated October 29, 2020 at 6:34am
2
Most recent comment from Oliver:Hi,Everything is ok for me, can you add screenshot what do you see on your end?
chrismaynard5
bbPress compatibilityClosed
TheGem (WPBakery)
Updated October 29, 2020 at 6:32am
4
Most recent comment from Oliver:Hi,We're working on the new theme options now, after we'll try to make full bbpress compatibility.
Giarcza
Plug-in IncompatibilityClosed
TheGem (WPBakery)
Updated October 28, 2020 at 11:09am
4
Most recent comment from Oliver:Hi,pls. activate the plugin and give me FTP access, I'll check the error.
Igor
breadcrumbs font sizeClosed
TheGem(Elementor)
Updated October 28, 2020 at 7:56am
4
Most recent comment from Michael:You're welcome!Have a nice day!
NDULZ
Logo not showingClosed
TheGem (WPBakery)
Updated October 26, 2020 at 12:05pm
5
Most recent comment from Oliver:You're welcome!
Jhun Lorenz Asna
Self Hosted FontClosed
TheGem (WPBakery)
Updated October 26, 2020 at 9:35am
5
Most recent comment from Oliver:Ok, thank you for letting know
Raphael Maghamez Mendes
the_content functionClosed
TheGem(Elementor)
Updated October 26, 2020 at 9:31am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access and link to the page with the issue.
Eugene Meiran
Editing css styles without creating additional custom css filesClosed
TheGem(Elementor)
Updated October 26, 2020 at 8:30am
2
Most recent comment from Oliver:Hi,Don't add any changes in the custom CSS file, it's the system file and after you click save in the theme options your revisions will be removed, pls. take a look:https://codex-themes.com/ ...
thenortheasthub
Icons not showing correctly on Motorola mobile phoneClosed
TheGem (WPBakery)
Updated October 26, 2020 at 8:28am
4
Most recent comment from Oliver:Ok, thank you for letting know
Kamikaze_Phoenix
Top menu/header sectionClosed
TheGem(Elementor)
Updated October 26, 2020 at 8:21am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#transparent-page-header
Mike_Spoleto
How to Change color of Sale OfferClosed
TheGem (WPBakery)
Updated October 26, 2020 at 7:54am
2
Most recent comment from Michael:HI!
pls. use following css:
.product .onsale {
line-height: 17px !important;
padding-top: 9px;
font-size: 10px !important;
}
unityfaith
fontsClosed
TheGem (WPBakery)
Updated October 23, 2020 at 9:55am
2
Most recent comment from Oliver:Hi,You can make it in the theme options, here:
Kendra Stevens
Full Page Image SliderClosed
TheGem(Elementor)
Updated October 23, 2020 at 6:27am
2
Most recent comment from Oliver:Sorry?
Aaquib Rayani
website not loading in some deviceClosed
TheGem (WPBakery)
Updated October 22, 2020 at 12:40pm
5
Most recent comment from Oliver:Welcome!
muea
jQuery.fn.live() is deprecatedClosed
Scalia
Updated October 22, 2020 at 12:10pm
2
Most recent comment from Oliver:Hi,pls. update theme to the last version, this issue already fixed.