Public Tickets
maaarina
403 errorClosed
TheGem(Elementor)
Updated February 8, 2021 at 2:44pm
2
Most recent comment from Michael:HI!Try disabling the SUCURI firewall to find out the cause of the problem.
wojteq
import page from another templateClosed
TheGem (WPBakery)
Updated February 5, 2021 at 1:56pm
4
Most recent comment from Michael:You're welcome!
skibby008
WP Bakery PageBuilder emptyClosed
Magna
Updated February 5, 2021 at 11:20am
4
Most recent comment from Michael:You're welcome!
CreativePeakMarketing
logo replacementClosed
TheGem (WPBakery)
Updated February 5, 2021 at 9:41am
2
Most recent comment from Oliver:Hi,pls. take a look:https://codex-themes.com/thegem/documentation/theme-options/#global_website_settings
TheRealFreddyOwen
white space when website first loadsClosed
TheGem (WPBakery)
Updated February 5, 2021 at 9:08am
8
Most recent comment from Michael:I don't see this problem at the moment.
BrownGeorge
menu customizationClosed
TheGem(Elementor)
Updated February 4, 2021 at 7:46am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access.
wuestenblumesamy
Top Area MenuClosed
TheGem(Elementor)
Updated February 3, 2021 at 10:08am
4
Most recent comment from Michael:You're welcome!Have a nice day!
orlaoshea
Error: invalid license keyClosed
TheGem (WPBakery)
Updated February 2, 2021 at 7:01am
5
Most recent comment from Oliver:Feel free to contact us if you need help.
GrupoAlbertoFernandez
install the theme on another domainClosed
TheGem (WPBakery)
Updated February 1, 2021 at 11:16am
4
Most recent comment from Oliver:Hi,
take a look:https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. log ...
EprjWeb
WPBakery won't work after updateClosed
TheGem (WPBakery)
Updated January 29, 2021 at 12:36pm
5
Most recent comment from Oliver:pls. contact your hoster and ask him deactivate it.
Manuel
Menu color problemClosed
TheGem (WPBakery)
Updated January 28, 2021 at 10:21am
3
Most recent comment from Michael:HI!Is your problem solved?
Daniel Matos
Theme option not workingClosed
TheGem (WPBakery)
Updated January 28, 2021 at 6:34am
4
Most recent comment from Oliver:Ok, thank you for letting know
winnieyoong
Icon broken after latest updateClosed
TheGem (WPBakery)
Updated January 24, 2021 at 1:12pm
4
Most recent comment from Oliver:Welcome!
michkalo1
top menu - how can i make my menu items lowercaseClosed
TheGem(Elementor)
Updated January 24, 2021 at 12:23pm
2
Most recent comment from Oliver:Hi,I see you already managed with this issue, do you still need help?
michkalo1
footer font color and sizeClosed
TheGem(Elementor)
Updated January 21, 2021 at 2:15pm
4
Most recent comment from Michael:pls. use following css:
footer#footer-nav * {
font-size: 20px !important;
}
ID cannot start with a digit.