Public Tickets
rortiz1900
i cant dowloudClosed
Cryption
Updated February 18, 2021 at 6:50am
2
Most recent comment from Oliver:Hi,Can you provide some more info about the issue?
AbacoConsultores
Visual Editors Not WorkingClosed
TheGem (WPBakery)
Updated February 18, 2021 at 6:48am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access, I'll check it out
DeafCrocodile
Featured imagesClosed
TheGem (WPBakery)
Updated February 15, 2021 at 9:26am
2
Most recent comment from Michael:HI!Please disable this Page setting:
David
Column vertical gap on mobileClosed
TheGem (WPBakery)
Updated February 12, 2021 at 3:03pm
8
Most recent comment from Michael:Please use these settings:
Sargaukha
error footerClosed
TheGem(Elementor)
Updated February 10, 2021 at 7:17am
2
Most recent comment from Oliver:Hi,
pls. give me wp-admin and FTP access, I'll check it out
jiggu87
Landing PageClosed
TheGem (WPBakery)
Updated February 9, 2021 at 12:14pm
6
Most recent comment from Michael:Yes, these versions of themes aren't compatible.
OfitekCreative
Long text single lineClosed
TheGem(Elementor)
Updated February 9, 2021 at 12:05pm
7
Most recent comment from Oliver:Hi,Fixed, changed CSS code, pls. take a look.
bkcphoto
Mobile Font SizeClosed
TheGem (WPBakery)
Updated February 9, 2021 at 8:25am
8
Most recent comment from Michael:Please provide a link to your site. We will try to help you.
maaarina
403 errorClosed
TheGem(Elementor)
Updated February 8, 2021 at 2:44pm
2
Most recent comment from Michael:HI!Try disabling the SUCURI firewall to find out the cause of the problem.
wojteq
import page from another templateClosed
TheGem (WPBakery)
Updated February 5, 2021 at 1:56pm
4
Most recent comment from Michael:You're welcome!
skibby008
WP Bakery PageBuilder emptyClosed
Magna
Updated February 5, 2021 at 11:20am
4
Most recent comment from Michael:You're welcome!
CreativePeakMarketing
logo replacementClosed
TheGem (WPBakery)
Updated February 5, 2021 at 9:41am
2
Most recent comment from Oliver:Hi,pls. take a look:https://codex-themes.com/thegem/documentation/theme-options/#global_website_settings
TheRealFreddyOwen
white space when website first loadsClosed
TheGem (WPBakery)
Updated February 5, 2021 at 9:08am
8
Most recent comment from Michael:I don't see this problem at the moment.
BrownGeorge
menu customizationClosed
TheGem(Elementor)
Updated February 4, 2021 at 7:46am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access.
wuestenblumesamy
Top Area MenuClosed
TheGem(Elementor)
Updated February 3, 2021 at 10:08am
4
Most recent comment from Michael:You're welcome!Have a nice day!