Public Tickets
EnoPelivanaj
PortfolioClosed
TheGem(Elementor)
Updated October 5, 2020 at 7:40am
2
Most recent comment from Michael:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Danny
Elementor templates on single productClosed
TheGem(Elementor)
Updated October 5, 2020 at 6:39am
3
Most recent comment from Oliver:Ok, thank you for letting know
laurancw
mobile devices errors and backeryClosed
TheGem (WPBakery)
Updated October 2, 2020 at 8:11am
4
Most recent comment from Michael:The plugins recommended in the documentation cannot cause such problems. If you want us to help you, I need to see the problems live.
webster18
Issue with editing demo pagesClosed
TheGem(Elementor)
Updated October 2, 2020 at 6:51am
4
Most recent comment from Oliver:Hi,ok, thank you for letting know.
tamara_75
dline-2-1 styleClosed
TheGem (WPBakery)
Updated October 1, 2020 at 2:40pm
4
Most recent comment from Michael:Paste your code into Theme Options and it will persist across theme updates.
mbaake
Portfolio isn't shown in frontendClosed
TheGem (WPBakery)
Updated October 1, 2020 at 11:56am
4
Most recent comment from Oliver:Hi,pls. check now, there was missing image in one portfolio item...
Charles
Moving WP Bakery version to ElementorClosed
TheGem (WPBakery)
Updated October 1, 2020 at 10:58am
2
Most recent comment from Oliver:Hi,TheGem for Elementor is a reworked version of TheGem theme, which is lightweight and optimized for Elementor. TheGem for Elementor is NOT compatible with TheGem for WPBakery. In case you will ins ...
Kamikaze_Phoenix
Adjusting height of 1 of 2 columnsClosed
TheGem (WPBakery)
Updated October 1, 2020 at 7:33am
2
Most recent comment from Michael:Hi,
Please provide the wp-admin access. We will try to help you.
Kamikaze_Phoenix
FontsClosed
TheGem (WPBakery)
Updated October 1, 2020 at 7:32am
2
Most recent comment from Michael:HI!Unfortunately, only fonts from theme options are available in this editor. But you can write the fonts you want using the code.
Jhun Lorenz Asna
Pop-up triggerClosed
TheGem (WPBakery)
Updated October 1, 2020 at 7:28am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
RaulSM10
Text BlogClosed
TheGem (WPBakery)
Updated October 1, 2020 at 6:29am
4
Most recent comment from Oliver:You're welcome!
worldprintcom
Logo Not Appearing on WebsiteClosed
TheGem(Elementor)
Updated October 1, 2020 at 6:27am
3
Most recent comment from Oliver:ok, thank you for letting know
Kamikaze_Phoenix
Text Block - MobileClosed
TheGem (WPBakery)
Updated September 30, 2020 at 8:42am
2
Most recent comment from Michael:HI!Please watch this video:https://wpbakery.com/video-academy/control-elements-different-devices-responsive-column-controls/
RaulSM10
Custom.cssClosed
TheGem (WPBakery)
Updated September 30, 2020 at 7:02am
4
Most recent comment from Oliver:Welcome!
jamsessionein
Excluding from LazyloadingClosed
TheGem(Elementor)
Updated September 30, 2020 at 7:01am
9
Most recent comment from Oliver:Hi,There won't be difference.