Public Tickets
lottoyazan
Server error (404 not found)Closed
TheGem(Elementor)
Updated March 1, 2021 at 7:14am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access.
dubisz_patryk
Deleting name of the page on topClosed
TheGem(Elementor)
Updated February 26, 2021 at 11:13am
2
Most recent comment from Michael:HI!You need to disable the Page Title in the Page Options.
rickymio
Category page contentClosed
TheGem (WPBakery)
Updated February 26, 2021 at 10:20am
4
Most recent comment from Michael:You're welcome!Have a nice day!
grego3781
Responsive setting so that a page is displayed as mobile at a particular widthClosed
TheGem(Elementor)
Updated February 26, 2021 at 9:07am
4
Most recent comment from Michael:Have a nice day!
xphenoadmin
Portfolio and Slider plugins not working after version updateClosed
TheGem (WPBakery)
Updated February 26, 2021 at 6:44am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access.
zimmo
BreadcrumbsClosed
TheGem (WPBakery)
Updated February 25, 2021 at 10:34am
2
Most recent comment from Michael:HI!Please read this article:https://yoast.com/help/implement-wordpress-seo-breadcrumbs/Here is example how to make it:
Open the themes functions.php
FIND (around line 925)
gem_breadcrumbs(); $bre ...
Hal Richman
accordion failsClosed
TheGem (WPBakery)
Updated February 25, 2021 at 9:44am
8
Most recent comment from Michael:You're welcome!Have a nice day!
zimmo
Conditional TagsClosed
TheGem (WPBakery)
Updated February 25, 2021 at 9:29am
4
Most recent comment from Oliver:Hi,I see it's a compatibility issue, simplest workaround: activate the default theme, make all the menu settings, activate gem theme, nothing will be lost. We'll try to fix this issue in the ...
biernat_a
Alt text of images in portfoliosClosed
TheGem (WPBakery)
Updated February 25, 2021 at 9:23am
6
Most recent comment from Oliver:You're welcome!
ajmanand
not able to import any demosClosed
TheGem(Elementor)
Updated February 25, 2021 at 6:47am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin, FTP access and link to the page you need to import.
Tom
Adding TheGem options to custom post typesClosed
TheGem(Elementor)
Updated February 24, 2021 at 6:45am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access and add few screenshots to describe the problem?
teral30
Table for xls/csv filesClosed
TheGem(Elementor)
Updated February 23, 2021 at 11:40am
4
Most recent comment from Oliver:Welcome!
vishalvictor
Slider editClosed
TheGem (WPBakery)
Updated February 23, 2021 at 9:28am
2
Most recent comment from Michael:HI!
1) Please read the documentation:
https://codex-themes.com/thegem/documentation/#wpb-adding-sliders
2) This animation was created using JS code, you can find it in the slider settings.
Amlan Ranjan Dutta
PHP 8 CompatibilityClosed
TheGem(Elementor)
Updated February 22, 2021 at 12:16pm
2
Most recent comment from Oliver:Hi,For now, 7.4 in the 1-2 month can update to 8.
Evert Oosterhuis
remove slider revolutuion slider from homepage and replace with an pictureClosed
TheGem(Elementor)
Updated February 22, 2021 at 9:16am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#adding-sliders