Public Tickets
Tessa Spijker
The digital onpagerClosed
TheGem (WPBakery)
Updated April 10, 2025 at 12:04pm
4
Most recent comment from Oliver:Hi Tessa,
You are welcome!
Matthew Griffin
image formating quClosed
TheGem (WPBakery)
Updated April 9, 2025 at 10:53am
2
Most recent comment from Michael:Hi,
Adjust the height of the title.
Irina
nimated heading disappears after saving the pageClosed
TheGem(Elementor)
Updated April 9, 2025 at 7:33am
2
Most recent comment from Oliver:Hi Irina,
replied in your other ticket.
ValiaSeme
Title Template does not work on CategoriesClosed
TheGem(Elementor)
Updated April 7, 2025 at 3:47pm
5
Most recent comment from Oliver:Hi,
please check this documentation article: https://docs.codex-themes.com/article/280-one-click-optimization
cttmarketing
Code displaying on pagesClosed
TheGem (WPBakery)
Updated April 4, 2025 at 1:43pm
2
Most recent comment from Michael:Hi,
I need full admin rights.
Sumweb
main theme colorClosed
TheGem(Elementor)
Updated April 3, 2025 at 7:18am
14
Most recent comment from Michael:You can find it here:
https://www.clickutilities.eu/wp-admin/post.php?post=2517&action=elementor
Gary Friend
Social Icons on FooterClosed
TheGem (WPBakery)
Updated April 2, 2025 at 8:27am
4
Most recent comment from Michael:You're welcome!
buzzlabcomunication
HeadersClosed
TheGem(Elementor)
Updated April 1, 2025 at 9:10am
4
Most recent comment from Michael:You just need to go to the Elementor editor on the page select the element you want and change the tag in the element settings to the one you want.
vyseroy
LayerSlider Plugin Out Of DateClosed
TheGem(Elementor)
Updated March 31, 2025 at 8:32am
4
Most recent comment from Oliver:You are welcome!
bryanmcclure12
Altering a plugin in a child themeClosed
TheGem(Elementor)
Updated March 31, 2025 at 8:25am
4
Most recent comment from Michael:Unfortunately this file can only be located in the plugin, every time you update it you will need to update it manually.
evrenc77
web site doest workClosed
TheGem (WPBakery)
Updated March 28, 2025 at 8:24am
4
Most recent comment from Michael:You're welcome!
Have a nice day!
wilsdesign
Frame Spacing FrustrationClosed
TheGem(Elementor)
Updated March 28, 2025 at 7:44am
8
Most recent comment from Michael:Please use this setting:
Gary Friend
BLOG ARTICLESClosed
TheGem (WPBakery)
Updated March 24, 2025 at 10:52am
4
Most recent comment from Michael:You're welcome!
Have a nice day!
write2aashish
sticky menuClosed
TheGem (WPBakery)
Updated March 21, 2025 at 8:54am
2
Most recent comment from Michael:Hi,
you need to disable this setting:
Nurney Richman
purchase thegem but no wpbakeryClosed
TheGem (WPBakery)
Updated March 20, 2025 at 7:50am
2
Most recent comment from Oliver:Hi,
Thank you for your request. TheGem comes in two theme versions: TheGem WPBakery and TheGem Elementor. To install TheGem WPBakery theme version, please follow these simple steps:
(in case you h ...