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Public Tickets

mina57 contact form email address settingClosed   TheGem(Elementor)   Updated March 2, 2023 at 6:11am   3 Most recent comment from Oliver:Or take a look at this plugin:https://wordpress.org/plugins/formidable/it's much more powerful Choum Critical ErrorClosed   Activation Problems in TheGem Theme.   Updated March 1, 2023 at 11:14am   2 Most recent comment from Oliver:Hi, please provide wp-admin and FTP access, I'll check it out dermocos multidomain licenseClosed   TheGem(Elementor)   Updated February 28, 2023 at 4:05pm   4 Most recent comment from Oliver:Hi, sorry for this delay, we have replied.  skindeepbeautysalon Revolution SliderClosed   TheGem (WPBakery)   Updated February 28, 2023 at 5:40am   10 Most recent comment from Oliver:You are very welcome! gskmac PortfolioClosed   TheGem(Elementor)   Updated February 28, 2023 at 5:31am   2 Most recent comment from Oliver:Hi, while editing respective portfolio item, scroll down to page options https://prnt.sc/Yv39oJIGhgH- and click on "+" . Here you can specify the link https://prnt.sc/acm-gvDa28MW  chouwaard Deactivaded pluginsClosed   TheGem (WPBakery)   Updated February 27, 2023 at 1:00pm   2 Most recent comment from Oliver:HI,Can you provide wp-admin and FTP access? songsmash Woocommerce Footer WidgetsClosed   TheGem(Elementor)   Updated February 24, 2023 at 11:18am   4 Most recent comment from Oliver:HI,What do you need to change there? foxjake Adobe fontsClosed   TheGem(Elementor)   Updated February 24, 2023 at 6:11am   2 Most recent comment from Oliver:Hi,Can you provide wp-admin access and make few screenshots where did you added it?  Michael Kelleher woocommerce buttonClosed   TheGem (WPBakery)   Updated February 22, 2023 at 6:27pm   4 Most recent comment from Oliver:You are welcome! arquit woocommerceClosed   Activation Problems in TheGem Theme.   Updated February 22, 2023 at 9:32am   2 Most recent comment from Oliver:Hi, For now you can just ignore this notices as it doesn’t have any impact on TheGem and its functionality, everything works fine without any conflicts. The update will be released very soon, we wil ... Eric The purchase code you have entered is not validClosed   Activation Problems in TheGem Theme.   Updated February 22, 2023 at 6:01am   4 Most recent comment from Oliver:Hi, kindly use TheGem license manager to manage your installations and activations https://codex-themes.com/thegem/license_manager/  hema77 Style Filter ButtonClosed   TheGem (WPBakery)   Updated February 20, 2023 at 10:59am   2 Most recent comment from Oliver:HI! CSS example: body .portfolio-filters-list.style-standard:not(.single-filter) .portfolio-filter-item .widget-title { padding: 10px 20px; border-radius: 0; }   micks80 How to fix custom css without FTPClosed   TheGem(Elementor)   Updated February 20, 2023 at 7:42am   8 Most recent comment from Oliver:Take a look here:https://stackoverflow.com/questions/17922644/wordpress-asking-for-my-ftp-credentials-to-install-plugins songsmash Top Area on MobileClosed   TheGem(Elementor)   Updated February 17, 2023 at 6:16am   2 Most recent comment from Oliver:Hi,Top area deactivated for mobile in the page options, take a look:https://screenrec.com/share/4MyQRKTipl Holly Templates not WorkingClosed   TheGem (WPBakery)   Updated February 15, 2023 at 5:47pm   5 Most recent comment from Oliver:Hi Holly, the templates are based on the dynamic content form your blog post - like post content, post excerpt, post comments etc. In case your post don't have any content to be used to populati ...