Public Tickets
gbscl
Alignment Responsive Issue using portfolio gridClosed
TheGem(Elementor)
Updated February 14, 2023 at 11:30am
4
Most recent comment from Oliver:Hi,Can I deactivate third-party plugins?
juanjo
The menu does not work on mobile devicesClosed
TheGem (WPBakery)
Updated February 14, 2023 at 8:49am
8
Most recent comment from Oliver:Welcome!
Gkumar
Product Category Page Backgroud image chaneClosed
TheGem(Elementor)
Updated February 13, 2023 at 5:33am
3
Most recent comment from Oliver:Hi, kindly check in Theme Options - Archive Pages - Product Archives - Title Area https://prnt.sc/418ZJKSPXbDL Here you can set a regular title or title template (as in our demo) for the title area ...
Pensley
Menu for mobileClosed
TheGem (WPBakery)
Updated February 10, 2023 at 5:27am
4
Most recent comment from Oliver:Hi, thank you for letting us know!
dcoat07
banner textClosed
TheGem (WPBakery)
Updated February 9, 2023 at 1:59pm
2
Most recent comment from Oliver:HI,it's not the slider, this is our new feature - animated heading, please take a look here:https://codex-themes.com/thegem/documentation/#heading
Tessa Spijker
font and color phone menuClosed
TheGem (WPBakery)
Updated February 9, 2023 at 11:57am
2
Most recent comment from Oliver:Hi,Take a look:https://prnt.sc/S2uqEgpzLFn6
Galactig
Random custom_css_code being added.Closed
TheGem (WPBakery)
Updated February 9, 2023 at 10:56am
7
Most recent comment from Oliver: for example: custom_css_code="background-image: url("URL");" - won't work...
cvaonorden
Deactivate PreloaderClosed
TheGem(Elementor)
Updated February 9, 2023 at 8:17am
9
Most recent comment from Oliver:Hi,Sorry for delay, it was caching issue, cleaned cache and see it deactivated.
songsmash
HeaderClosed
TheGem(Elementor)
Updated February 9, 2023 at 5:36am
2
Most recent comment from Oliver:Hi, as I can see you have different settings set for products, product categories and main shop pageHere are the settings for your products: https://montya10.sg-host.com/wp-admin/admin.php?page=the ...
songsmash
Category PageClosed
TheGem(Elementor)
Updated February 9, 2023 at 5:23am
2
Most recent comment from Oliver:Hi, yes, sure. Please take a look: https://codex-themes.com/thegem/product-archives-builder/ And documentation: https://codex-themes.com/thegem/documentation/product-archives-builder/In case of any ...
Mirko Master
Pagination -> blog extended Grid do not work!Closed
TheGem(Elementor)
Updated February 8, 2023 at 4:35pm
2
Most recent comment from Oliver:Hi Mirko, ich habe hier geantwortet https://codexthemes.ticksy.com/ticket/3227133/ . Ich werde dieses Ticket schliessen, um Duplikate zu vermeiden
Luke Bell
Demo RequestClosed
Activation Problems in TheGem Theme.
Updated February 8, 2023 at 11:40am
2
Most recent comment from Oliver:Hi,
Thank you very much for your request and your input. This suggestion sounds interesting indeed, I have forwarded this to our team and we will definitely discuss this topic for the future updates.
songsmash
Woocommerce Product BeadcrumbsClosed
TheGem(Elementor)
Updated February 8, 2023 at 5:09am
2
Most recent comment from Oliver:Hi, kindly explain in more details, at the moment I do not see any issues with breadcrumbs https://prnt.sc/_mevEU87LSjP
jknetdesign
Mega Menu on MobilClosed
TheGem(Elementor)
Updated February 4, 2023 at 5:34am
4
Most recent comment from Oliver:Hi, it activates page loading on mobiles by clicking on this menu item.What do you mean by "how do I set my Explore mega menu to click instead of hover"? Mega menu to click?
syngroup
Adobe FontsClosed
TheGem(Elementor)
Updated February 4, 2023 at 5:11am
4
Most recent comment from Oliver:You are welcome!