Public Tickets
Alexander
Content change in ElementClosed
TheGem(Elementor)
Updated June 5, 2023 at 5:42am
6
Most recent comment from Oliver:You're welcome!
Emanuele Pomini
WPBakery Page Builder update failureClosed
TheGem (WPBakery)
Updated June 5, 2023 at 5:36am
2
Most recent comment from Oliver:Hi,please wait a bit, we're testing it on compatibility with the theme, today will be updated in our repository.
estocolmoman
retardo de animacionesClosed
TheGem(Elementor)
Updated June 4, 2023 at 8:19am
4
Most recent comment from Oliver:Hola, ¿puede proporcionar el enlace con el ejemplo de la animación y sus detalles de acceso de wp-admin para que podamos verificarlo?
Marine
Questions after updateClosed
TheGem(Elementor)
Updated June 4, 2023 at 8:10am
10
Most recent comment from Oliver:Hi, thank you for letting me know.
Pekay06
Doubled BreadcrumbsClosed
TheGem (WPBakery)
Updated June 3, 2023 at 9:30am
2
Most recent comment from Oliver:Hi, you can disable it in Theme Options -> Single Pages -> Product Page https://prnt.sc/P01zI8s0fgxu
christa575
WP BakeryClosed
TheGem (WPBakery)
Updated June 3, 2023 at 7:35am
4
Most recent comment from Oliver:Hi Ted, yes, it is true: WPBakery is already included in TheGem as a bundled plugin (kindly check here https://docs.codex-themes.com/article/300-installing-plugins ), there is no need to purchase t ...
Hed
Slider Element / Plugin for contentClosed
TheGem(Elementor)
Updated June 2, 2023 at 9:29am
4
Most recent comment from Oliver:HI,You can use portfolio slider with the like type, take a look:https://docs.codex-themes.com/article/500-how-to-show-video-project-gallery-or-animated-gif-in-portfolio-grids-listings
larby2
Slow SupportClosed
TheGem(Elementor)
Updated June 2, 2023 at 8:50am
2
Most recent comment from Oliver:Hi,Sorry for delay, replied in the ticket
Fred
Woocommerce FilterClosed
TheGem (WPBakery)
Updated June 2, 2023 at 6:13am
2
Most recent comment from Oliver:Hi Fred, no need to install any third-party plugins for this as TheGem has a very flexible and powerful AJAX product filters, kindly check this demos: https://codex-themes.com/thegem/shop/https://co ...
mateusz87szczepanczyk
Sticky headerClosed
TheGem(Elementor)
Updated June 1, 2023 at 9:04am
4
Most recent comment from Oliver:Ok, thank you for letting know
Tahli
Critical ErrorClosed
TheGem(Elementor)
Updated June 1, 2023 at 6:06am
2
Most recent comment from Oliver:Hi,please provide wp-admin, FTP access and make few screenshots to describe the issue in details
opanoti
never use the template on my madereco.co domainClosed
Activation Problems in TheGem Theme.
Updated June 1, 2023 at 6:05am
4
Most recent comment from Oliver:Welcome!
Valerio Cavallo
change text to the footerClosed
TheGem (WPBakery)
Updated May 31, 2023 at 11:32am
4
Most recent comment from Oliver:Welcome!
Paivar
Help on editing breadcrumble menuClosed
TheGem(Elementor)
Updated May 31, 2023 at 9:42am
4
Most recent comment from Oliver:You're welcome!
charissawest
Amorphology: I don't see anywhere in TheGem settings to set display settings for Teams elementClosed
TheGem (WPBakery)
Updated May 31, 2023 at 7:03am
4
Most recent comment from Oliver:You're welcome!