Public Tickets
Victor
Activation ErrorClosed
TheGem(Elementor)
Updated June 25, 2023 at 7:28am
2
Most recent comment from Oliver:Hi Victor, please kindly follow the staging domain naming rules described in our documentation https://docs.codex-themes.com/article/295-license-terms . Otherwise TheGem license manager thinks that ...
Drouminex
WP Dashboard Post/Page Title in UppercaseClosed
TheGem(Elementor)
Updated June 23, 2023 at 8:28am
11
Most recent comment from Oliver:In this case all is ok, nothing will be lost.
cmariyan
Layerslider updateClosed
TheGem(Elementor)
Updated June 23, 2023 at 6:07am
2
Most recent comment from Oliver:Hi!
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. Please note: for ensuring the highest quality of working as ...
jmadeptdesigns
Top MenuClosed
TheGem (WPBakery)
Updated June 22, 2023 at 6:41am
4
Most recent comment from Oliver:You're welcome!
Matthew Griffin
padding on mobileClosed
TheGem (WPBakery)
Updated June 20, 2023 at 12:37pm
4
Most recent comment from Oliver:Add any class to the text box, for example mobile-margin and this CSS code:
@media screen and (max-width: 767px) {
.mobile-margin .thegem-vc-text {
margin-right: 0 !important;
}
}
indigoross
WPRocket wont installClosed
TheGem(Elementor)
Updated June 20, 2023 at 6:49am
3
Most recent comment from Oliver:You are welcome!
simmapark
Inner section has very limited structure optionsClosed
TheGem(Elementor)
Updated June 19, 2023 at 12:33pm
6
Most recent comment from Oliver:Ok, thank you for letting know
pixelcastle
Blog Grid at Elementor didn't show TitleClosed
TheGem(Elementor)
Updated June 19, 2023 at 8:42am
8
Most recent comment from Oliver:You're welcome!
ACQUIP
How can I fill this blank space?Closed
TheGem (WPBakery)
Updated June 19, 2023 at 8:11am
2
Most recent comment from Oliver:Hi,Sorry, can you make screenshot where do you need to remove it on the page?
simmapark
Duplicating TemplatesClosed
TheGem(Elementor)
Updated June 18, 2023 at 10:41am
4
Most recent comment from Oliver:You're welcome!
rafaelalvares
Change Adress FooterClosed
TheGem(Elementor)
Updated June 18, 2023 at 9:24am
2
Most recent comment from Oliver:Hi,You can change it in the theme options, here:https://prnt.sc/SNO7XzA29hHT
Tuckernator
The theme is missing the style.css stylesheetClosed
TheGem (WPBakery)
Updated June 18, 2023 at 8:48am
4
Most recent comment from Oliver:You are welcome!
chaiyafarmer
Favicon problem in ThegemClosed
TheGem (WPBakery)
Updated June 16, 2023 at 8:59am
4
Most recent comment from Oliver:You're welcome!
LaszloGogolak
Byuying tickets optionsClosed
TheGem(Elementor)
Updated June 15, 2023 at 1:04pm
4
Most recent comment from Oliver:In most caseshttps://wordpress.org/plugins/woocommerce/
should meet your needs.
silvialisayr
can't change title areaClosed
TheGem(Elementor)
Updated June 14, 2023 at 3:26pm
2
Most recent comment from Oliver:Hi, kindly check if you have correctly assigned the title area template https://docs.codex-themes.com/article/208-activating-title-area-template . If yes, please share your access credentials in the ...