Public Tickets
Maksym
License registration was accidentally deletedClosed
TheGem (WPBakery)
Updated March 6, 2023 at 11:58am
4
Most recent comment from Oliver:Welcome!
thefuriousmaker
Top areaClosed
TheGem(Elementor)
Updated March 6, 2023 at 6:09am
2
Most recent comment from Oliver:Hi,Use header builder to make it:https://codex-themes.com/thegem/documentation/header-builder/
llukamatej2004
sidebar filterClosed
TheGem(Elementor)
Updated March 5, 2023 at 10:02am
8
Most recent comment from Oliver:Welcome!
muea
Theme UpdateClosed
Scalia
Updated March 5, 2023 at 10:01am
2
Most recent comment from Oliver:Hi,Scalia theme don't have autoupdate, please go here:https://themeforest.net/downloadsDownload last version of the theme and update it manually by removing old theme and uploading new one.
HylandsInc
removing iconsClosed
TheGem (WPBakery)
Updated March 3, 2023 at 12:13pm
8
Most recent comment from Oliver:You're welcome!
mina57
contact form email address settingClosed
TheGem(Elementor)
Updated March 2, 2023 at 6:11am
3
Most recent comment from Oliver:Or take a look at this plugin:https://wordpress.org/plugins/formidable/it's much more powerful
Choum
Critical ErrorClosed
Activation Problems in TheGem Theme.
Updated March 1, 2023 at 11:14am
2
Most recent comment from Oliver:Hi, please provide wp-admin and FTP access, I'll check it out
dermocos
multidomain licenseClosed
TheGem(Elementor)
Updated February 28, 2023 at 4:05pm
4
Most recent comment from Oliver:Hi, sorry for this delay, we have replied.
skindeepbeautysalon
Revolution SliderClosed
TheGem (WPBakery)
Updated February 28, 2023 at 5:40am
10
Most recent comment from Oliver:You are very welcome!
gskmac
PortfolioClosed
TheGem(Elementor)
Updated February 28, 2023 at 5:31am
2
Most recent comment from Oliver:Hi, while editing respective portfolio item, scroll down to page options https://prnt.sc/Yv39oJIGhgH- and click on "+" . Here you can specify the link https://prnt.sc/acm-gvDa28MW
chouwaard
Deactivaded pluginsClosed
TheGem (WPBakery)
Updated February 27, 2023 at 1:00pm
2
Most recent comment from Oliver:HI,Can you provide wp-admin and FTP access?
songsmash
Woocommerce Footer WidgetsClosed
TheGem(Elementor)
Updated February 24, 2023 at 11:18am
4
Most recent comment from Oliver:HI,What do you need to change there?
foxjake
Adobe fontsClosed
TheGem(Elementor)
Updated February 24, 2023 at 6:11am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access and make few screenshots where did you added it?
Michael Kelleher
woocommerce buttonClosed
TheGem (WPBakery)
Updated February 22, 2023 at 6:27pm
4
Most recent comment from Oliver:You are welcome!
arquit
woocommerceClosed
Activation Problems in TheGem Theme.
Updated February 22, 2023 at 9:32am
2
Most recent comment from Oliver:Hi,
For now you can just ignore this notices as it doesn’t have any impact on TheGem and its functionality, everything works fine without any conflicts. The update will be released very soon, we wil ...