Public Tickets
songsmash
Top Area on MobileClosed
TheGem(Elementor)
Updated February 17, 2023 at 6:16am
2
Most recent comment from Oliver:Hi,Top area deactivated for mobile in the page options, take a look:https://screenrec.com/share/4MyQRKTipl
Holly
Templates not WorkingClosed
TheGem (WPBakery)
Updated February 15, 2023 at 5:47pm
5
Most recent comment from Oliver:Hi Holly, the templates are based on the dynamic content form your blog post - like post content, post excerpt, post comments etc. In case your post don't have any content to be used to populati ...
gbscl
Alignment Responsive Issue using portfolio gridClosed
TheGem(Elementor)
Updated February 14, 2023 at 11:30am
4
Most recent comment from Oliver:Hi,Can I deactivate third-party plugins?
juanjo
The menu does not work on mobile devicesClosed
TheGem (WPBakery)
Updated February 14, 2023 at 8:49am
8
Most recent comment from Oliver:Welcome!
Gkumar
Product Category Page Backgroud image chaneClosed
TheGem(Elementor)
Updated February 13, 2023 at 5:33am
3
Most recent comment from Oliver:Hi, kindly check in Theme Options - Archive Pages - Product Archives - Title Area https://prnt.sc/418ZJKSPXbDL Here you can set a regular title or title template (as in our demo) for the title area ...
Pensley
Menu for mobileClosed
TheGem (WPBakery)
Updated February 10, 2023 at 5:27am
4
Most recent comment from Oliver:Hi, thank you for letting us know!
dcoat07
banner textClosed
TheGem (WPBakery)
Updated February 9, 2023 at 1:59pm
2
Most recent comment from Oliver:HI,it's not the slider, this is our new feature - animated heading, please take a look here:https://codex-themes.com/thegem/documentation/#heading
Tessa Spijker
font and color phone menuClosed
TheGem (WPBakery)
Updated February 9, 2023 at 11:57am
2
Most recent comment from Oliver:Hi,Take a look:https://prnt.sc/S2uqEgpzLFn6
Galactig
Random custom_css_code being added.Closed
TheGem (WPBakery)
Updated February 9, 2023 at 10:56am
7
Most recent comment from Oliver: for example: custom_css_code="background-image: url("URL");" - won't work...
cvaonorden
Deactivate PreloaderClosed
TheGem(Elementor)
Updated February 9, 2023 at 8:17am
9
Most recent comment from Oliver:Hi,Sorry for delay, it was caching issue, cleaned cache and see it deactivated.
songsmash
HeaderClosed
TheGem(Elementor)
Updated February 9, 2023 at 5:36am
2
Most recent comment from Oliver:Hi, as I can see you have different settings set for products, product categories and main shop pageHere are the settings for your products: https://montya10.sg-host.com/wp-admin/admin.php?page=the ...
songsmash
Category PageClosed
TheGem(Elementor)
Updated February 9, 2023 at 5:23am
2
Most recent comment from Oliver:Hi, yes, sure. Please take a look: https://codex-themes.com/thegem/product-archives-builder/ And documentation: https://codex-themes.com/thegem/documentation/product-archives-builder/In case of any ...
Mirko Master
Pagination -> blog extended Grid do not work!Closed
TheGem(Elementor)
Updated February 8, 2023 at 4:35pm
2
Most recent comment from Oliver:Hi Mirko, ich habe hier geantwortet https://codexthemes.ticksy.com/ticket/3227133/ . Ich werde dieses Ticket schliessen, um Duplikate zu vermeiden
Luke Bell
Demo RequestClosed
Activation Problems in TheGem Theme.
Updated February 8, 2023 at 11:40am
2
Most recent comment from Oliver:Hi,
Thank you very much for your request and your input. This suggestion sounds interesting indeed, I have forwarded this to our team and we will definitely discuss this topic for the future updates.
songsmash
Woocommerce Product BeadcrumbsClosed
TheGem(Elementor)
Updated February 8, 2023 at 5:09am
2
Most recent comment from Oliver:Hi, kindly explain in more details, at the moment I do not see any issues with breadcrumbs https://prnt.sc/_mevEU87LSjP