Public Tickets
Filemon Cerda
Excessive use of bandwidthClosed
TheGem (WPBakery)
Updated May 8, 2023 at 7:18am
2
Most recent comment from Oliver:Hi,To get started, you need to install caching and minify, please check docs:https://codex-themes.com/thegem/documentation/portfolio-page-builder/Also I would recommend you install CDN on the domain, ...
shadi
creating different language versionClosed
TheGem(Elementor)
Updated May 7, 2023 at 6:08am
4
Most recent comment from Oliver:You are welcome
Werbeweisheit
Change the colorClosed
TheGem (WPBakery)
Updated May 7, 2023 at 6:08am
2
Most recent comment from Oliver:Hi, kindly provide your wp-admin access details using the private message and also attach some screenshots with more detail, which icons do you mean.
ALESSIA
URGENTClosed
Magna
Updated May 4, 2023 at 6:43am
2
Most recent comment from Oliver:Hi,Replied in the ticket
heavyquipinc
Mobile Device Header - not displaying incorrectlying correctlyClosed
TheGem(Elementor)
Updated May 3, 2023 at 8:31am
4
Most recent comment from Oliver:Hi,Sorry for delay, should be fixed, can you check?
Daataadirect
How to import Color Swatches in BULKClosed
TheGem(Elementor)
Updated May 3, 2023 at 6:21am
2
Most recent comment from Oliver:Hi,Take a look:https://barn2.com/blog/woocommerce-easy-variations-management/
dmac
Before I order more themesClosed
TheGem(Elementor)
Updated May 2, 2023 at 5:22am
4
Most recent comment from Oliver:Hi, sure, kindly check this documentation https://codex-themes.com/thegem/documentation/mega-menu-builder/
Farah
purchase codeClosed
TheGem(Elementor)
Updated May 1, 2023 at 3:41pm
3
Most recent comment from Oliver:Hi, kindly use TheGem license manager to manage your installations and activations: https://license-manager.codex-themes.com/
Filemon Cerda
Bandwidth Limit ExceededClosed
TheGem (WPBakery)
Updated May 1, 2023 at 12:26pm
2
Most recent comment from Oliver:HI,Sorry for delay, what is your hosting?
Joss0ne
Featured image as backgroundClosed
TheGem(Elementor)
Updated May 1, 2023 at 6:11am
4
Most recent comment from Oliver:You are welcome!
shama
HeaderClosed
TheGem(Elementor)
Updated April 29, 2023 at 10:01am
2
Most recent comment from Oliver:Hi, this is a duplicate of https://codexthemes.ticksy.com/ticket/3359249/ - kindly reply on our request here https://codexthemes.ticksy.com/ticket/3359249/
shama
HeaderClosed
TheGem(Elementor)
Updated April 29, 2023 at 10:00am
2
Most recent comment from Oliver:Hi, this is a duplicate of https://codexthemes.ticksy.com/ticket/3359249/ - kindly reply on our request here https://codexthemes.ticksy.com/ticket/3359249/
Ryan
UpdatesClosed
TheGem(Elementor)
Updated April 28, 2023 at 1:17pm
6
Most recent comment from Oliver:Welcome!
Vinh
Changing product tabs orderClosed
TheGem(Elementor)
Updated April 28, 2023 at 11:25am
4
Most recent comment from Oliver:HI,
please provide wp-admin access, I'll check it out
j3dj3d
Enable Front End WPBakeryClosed
TheGem (WPBakery)
Updated April 28, 2023 at 6:12am
2
Most recent comment from Oliver:Hi,As I see it's already enabled, please click here:https://prnt.sc/viqY5E_A0qtrin the page or post settings