Public Tickets
Martina
Update of themeClosed
TheGem(Elementor)
Updated January 30, 2023 at 6:44am
7
Most recent comment from Oliver:HI,Don't worry, nothing will be lost.
MarceloTech
Question Speed OptimizationClosed
TheGem(Elementor)
Updated January 29, 2023 at 7:03pm
10
Most recent comment from Oliver:You are welcome
devineone
unable to hide productsClosed
TheGem(Elementor)
Updated January 29, 2023 at 6:38am
2
Most recent comment from Oliver:Hi, kindly share the screenshots of the settings you are making in order to hide products. Thank you
tootru2breal
Demo ContentClosed
TheGem(Elementor)
Updated January 28, 2023 at 7:09am
11
Most recent comment from Oliver:You are very welcome!
Kaycp
Global buttonsClosed
TheGem(Elementor)
Updated January 27, 2023 at 8:42am
8
Most recent comment from Oliver:Welcome!
Kaycp
Button ColorClosed
TheGem(Elementor)
Updated January 27, 2023 at 8:42am
4
Most recent comment from Oliver:Welcome!
Racquel Lynch
Issues with installingClosed
TheGem(Elementor)
Updated January 27, 2023 at 5:37am
3
Most recent comment from Oliver:Thank you for letting us know.
Rocko_Bar
mouse scroll not workingClosed
TheGem(Elementor)
Updated January 26, 2023 at 1:41pm
6
Most recent comment from Oliver:Welcome!
aledelpu
video module from vimeoClosed
TheGem(Elementor)
Updated January 26, 2023 at 7:41am
4
Most recent comment from Oliver:Welcome!
Andy Coteman
FontClosed
TheGem (WPBakery)
Updated January 25, 2023 at 6:11am
6
Most recent comment from Oliver:Hi,Working for me without problems, take a look:https://screenrec.com/share/hzVPlWjdeBAlso checked it here:https://www.browserstack.com/The same, all is ok...
adilobilisim
üst menüClosed
TheGem (WPBakery)
Updated January 24, 2023 at 2:07pm
3
Most recent comment from adilobilisim:hallettim tşkler
Chris
Woocommerce Templates OutdatedClosed
Scalia
Updated January 24, 2023 at 6:38am
2
Most recent comment from Oliver:Hi,
For now you can just ignore this notices as it doesn’t have any impact on thene and its functionality, everything works fine without any conflicts. The update will be released soon, we will let ...
Chris
Disabling CommentsClosed
Activation Problems in TheGem Theme.
Updated January 24, 2023 at 6:11am
2
Most recent comment from Oliver:Hi,Add this code to the functions.php of the child theme:
Temidayo Familoyo
licenseClosed
Activation Problems in TheGem Theme.
Updated January 24, 2023 at 4:53am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
gskmac
Blog timeLineClosed
TheGem(Elementor)
Updated January 24, 2023 at 4:51am
9
Most recent comment from Oliver:Hi,As a workaround with 1 line:
.blog-style-timeline *{
pointer-events: none;
}