Public Tickets
Gkumar
Menu is not working and banner is brakingClosed
TheGem(Elementor)
Updated December 23, 2022 at 9:26am
2
Most recent comment from Michael:HI!The header on this installation is created with the Header Builder and if you want to set up a new menu, you need to use these settings.https://thesportscart.in/wp-admin/post.php?post=20&action=ele ...
Will
Cannot update ThemeClosed
TheGem (WPBakery)
Updated December 22, 2022 at 12:04pm
4
Most recent comment from Michael: You can manage your licenses and activations in TheGem license manager: https://codex-themes.com/thegem/license_manager
Jana
Alternative Text shown above picture by click on lightboxClosed
TheGem (WPBakery)
Updated December 21, 2022 at 7:30am
4
Most recent comment from Michael:pls. use following css:
.pp_pic_holder .ppt {
display: none !important;
}
Hed
WP RocketClosed
TheGem(Elementor)
Updated December 20, 2022 at 2:29pm
6
Most recent comment from Michael:You're welcome!Please contact us if you have any questions.
infinityskills
Theme Issue displayClosed
TheGem(Elementor)
Updated December 20, 2022 at 11:43am
7
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
vishnu
Header Builder Template RemoveClosed
TheGem (WPBakery)
Updated December 20, 2022 at 11:24am
4
Most recent comment from Michael:You're welcome!Please contact us if you have any questions.Have a nice day!
mgorayah
Reverse Remove DemoClosed
TheGem (WPBakery)
Updated December 20, 2022 at 9:46am
2
Most recent comment from Michael:HI!Unfortunately no, you can only import again, or restore a backup of this data, if you have one.
Drouminex
Social Sharing Icons in PostsClosed
TheGem(Elementor)
Updated December 19, 2022 at 10:25am
7
Most recent comment from Michael:You're welcome!Have a nice day!
davidsolerfre
thegem-blocks/data/content.xml/Closed
TheGem (WPBakery)
Updated December 16, 2022 at 7:28pm
3
Most recent comment from davidsolerfre:Ok! Thank you!
Omedianorge Sandvoll
Blog pageClosed
TheGem (WPBakery)
Updated December 16, 2022 at 3:19pm
4
Most recent comment from Michael:You're welcome!
Burdon Krisztián
wishlistClosed
TheGem(Elementor)
Updated December 16, 2022 at 7:44am
6
Most recent comment from Michael:All translation files are in /wp-content/themes/thegem/languages/ folder.
alexmanzo
Update CrashedClosed
TheGem(Elementor)
Updated December 16, 2022 at 7:36am
5
Most recent comment from Michael:HI!We are glad you found a solution to your problem. Other users have no problems with upgrading to the latest version of the theme. If you have any questions, feel free to contact us.Have a nice da ...
songsmash
Woo Checkout PageClosed
TheGem(Elementor)
Updated December 16, 2022 at 7:22am
2
Most recent comment from Michael:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
elajosu88
LicenciaClosed
TheGem(Elementor)
Updated December 15, 2022 at 12:24pm
2
Most recent comment from Michael:HI!Please read this article:https://codex-themes.com/thegem/documentation/#license-terms
Martin3362
Activate after deregisterClosed
Activation Problems in TheGem Theme.
Updated December 15, 2022 at 10:49am
2
Most recent comment from Martin3362:Finally I fixed it. Thanks anyway