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Public Tickets

chaturapatx Question with licence if changing the website's domain name.   Activation Problems in TheGem Theme.   Updated 1 week ago   4 Most recent comment from Oliver:You are most welcome! Damian What is the best way to add a newsletter?   TheGem(Elementor)   Updated 1 week ago   4 Most recent comment from Oliver:Hi Damian,  Thank you for your reply. Sorry, I am still not quite sure where exactly would you like to add the file? Would you like to add a link to the file inside of your blog post? Kindly provide ... nfleming Portfolio Metro Gallery - click on gallery icon   TheGem (WPBakery)   Updated 2 weeks ago   2 Most recent comment from Oliver:Hi Nicola,  Thank you for your request. If you wish to show the gallery of images belonging to one specific portfolio item, you need to use the "Gallery" appearance format in Page Options of this por ... Gary Friend Slider Revolution Updates   TheGem (WPBakery)   Updated 2 weeks ago   6 Most recent comment from Oliver:You are most welcome! Peter Dobinson broken misdirected linksClosed   TheGem (WPBakery)   Updated 3 weeks ago   8 Most recent comment from Michael:You're welcome! Have a nice day! bryanmcclure12 Slider RevolutionClosed   TheGem(Elementor)   Updated September 23, 2025 at 6:56am   6 Most recent comment from Michael:Please contact us if you have any questions. Have a nice day! Uschi Kaiser Mega Menu Template - Screen/Mobile   TheGem (WPBakery)   Updated September 18, 2025 at 6:57am   3 Most recent comment from Oliver:Hi, thank you for your request. Kindly check these documentation articles regarding the responsive navigation in case mega menu templates are activated: https://docs.codex-themes.com/article/226-activ ... Jennifer Weis Site header on blog posts   TheGem(Elementor)   Updated September 13, 2025 at 7:49am   2 Most recent comment from Oliver:Hi Jennifer, Thank you for your request. As I see in the Page Options of your blog post, you have disabled the header: https://igt.erf.mybluehost.me/wp-admin/post.php?post=87629&action=edithttps://prn ... Nurney Richman footer fails on bbpress forum pageClosed   TheGem (WPBakery)   Updated September 11, 2025 at 6:32am   4 Most recent comment from Michael:Please contact us if you have any questions. Have a nice day! lamaquinadecontenidos Mobile version of the webClosed   TheGem(Elementor)   Updated September 5, 2025 at 6:21am   4 Most recent comment from Michael:Please contact us if you have any questions! Have a nice day! Uschi Kaiser Position Custom Fields in Product edit modeClosed   TheGem(Elementor)   Updated September 4, 2025 at 2:00pm   2 Most recent comment from Michael:Hi, Unfortunately, there is no such possibility at the moment. But we will pass on your request to our developers. cacheitconsulting Help with portfolio gridClosed   TheGem (WPBakery)   Updated September 4, 2025 at 8:06am   6 Most recent comment from Michael:You're welcome! Have a nice day! Edelweiss Okoro My license only works on one website.   TheGem(Elementor)   Updated September 4, 2025 at 7:10am   4 Most recent comment from Oliver:Hi, you are welcome. Jennifer Weis Header on MobileClosed   TheGem(Elementor)   Updated September 3, 2025 at 7:04am   4 Most recent comment from Michael:Please check the Page Options: https://igt.erf.mybluehost.me/wp-admin/post.php?post=7&action=edit buzzlabcomunication Support Request – Different Home Pages per Device with The Gem + Elementor PROClosed   TheGem(Elementor)   Updated August 18, 2025 at 5:04pm   6 Most recent comment from Oliver:You are welcome!