Public Tickets
vyseroy
LayerSlider Plugin Out Of Date
TheGem(Elementor)
Updated 5 hours ago
1
Most recent comment from vyseroy:Hi there,
I've recently purchased and installed TheGem on my website, all great so far! However I'm unable to auto (or manually) update the LayerSlider & Slider Revolution ...
Gary Friend
YouTube Icon for footer
TheGem (WPBakery)
Updated 7 hours ago
1
Most recent comment from Gary Friend:Can I add a YouTube icon to the footer template within the Social Sharing Settings? I don't see it as an option. Thanks.
Gary Friend
BLOG ARTICLES
TheGem (WPBakery)
Updated 2 days ago
4
Most recent comment from Michael:You're welcome!
Have a nice day!
write2aashish
sticky menu
TheGem (WPBakery)
Updated 5 days ago
2
Most recent comment from Michael:Hi,
you need to disable this setting:
Nurney Richman
purchase thegem but no wpbakery
TheGem (WPBakery)
Updated 6 days ago
2
Most recent comment from Oliver:Hi,
Thank you for your request. TheGem comes in two theme versions: TheGem WPBakery and TheGem Elementor. To install TheGem WPBakery theme version, please follow these simple steps:
(in case you h ...
EURLJulienLayral
Portfolio grid
TheGem(Elementor)
Updated 1 week ago
12
Most recent comment from Michael:You're welcome!
Please contact us if you have any questions!
Have a nice day!
romburak
Headings structure
TheGem(Elementor)
Updated 1 week ago
2
Most recent comment from Michael:Hi, I'm sorry, I'm not sure what do you mean. Could you please provide a bit more details?
Tessa Spijker
price bloks
TheGem (WPBakery)
Updated 2 weeks ago
4
Most recent comment from Michael:You're welcome!
Have a nice day!
Rowan
About the occasional page being moved to the recycle binClosed
TheGem(Elementor)
Updated 2 weeks ago
6
Most recent comment from Michael:Please contact us if you have any questions.
Have a nice day!
Bastenhof
Elementor unabled on 1 pageClosed
TheGem(Elementor)
Updated 2 weeks ago
2
Most recent comment from Michael:Hi,
you need to disable this setting:
tzvetinkmetski
Percentage badgeClosed
TheGem(Elementor)
Updated 3 weeks ago
2
Most recent comment from Michael:Hi,
Unfortunately no way, this functionality, as far as I know, is part of Woocommerce plugin.
Corina de Castro
Maintenance ModeClosed
TheGem (WPBakery)
Updated 3 weeks ago
2
Most recent comment from Michael:Hi,
Simply set this page as the homepage of your site.
https://wordpress.com/support/pages/front-page/
jonesy2367
broken siteClosed
TheGem(Elementor)
Updated 3 weeks ago
5
Most recent comment from Michael:I have turned this setting off in the Theme Options.
LaSalleMarketing
Broken UX when savingClosed
TheGem(Elementor)
Updated February 28, 2025 at 6:18am
4
Most recent comment from Michael:Please disable all optimization plugins on your site.
wilsdesign
Headers not showing on MobileClosed
TheGem(Elementor)
Updated February 27, 2025 at 12:56pm
6
Most recent comment from Michael:You have selected an animation that is designed for multi-line texts. Use a different animation.